Package management software: scan, notify, record the pickup.
vFound Parcels is package management software for your mailroom. Scan delivery labels, email recipients and record signed pickups from one browser workspace.
Made forUniversity mailroomsApartment buildingsOfficesHotels
Updated
See a parcel go from the door to its owner in one short film.
Read the transcript
Every day, parcels arrive for people who aren't at the desk. Then come the paper logbook, the phone calls, and a shelf nobody can search. Meet vFound Parcels. When a parcel arrives, scan its label with the camera on any phone. vFound AI reads who it's for, and your team checks it before saving. The person it's for gets an email, with a private page for everything waiting. One code collects every parcel. They can snooze reminders, set a hold date, or send someone else. No app, no account. When they arrive, your desk sees them in the live queue, and which shelf to look on. Hand it over, take a signature, and it's on the record. vFound Parcels. Every delivery logged, and picked up. Try it free for fourteen days.
Where teams use vFound Parcels
- University mailroomsThousands of student parcels arrive in term time. Scan each label, and every student gets an email with a pickup code.University mailroom software
- Apartment buildingsThe concierge takes in deliveries all day. Residents hear the moment theirs arrives and collect it with one code.Package rooms for apartments
- Office receptionDeliveries for staff stop piling up at the front desk. Each person gets an email and the handover is recorded.Office mailroom software
- HotelsA guest's package arrives before they do. They can ask the desk to hold it until their stay and collect it at check-in.Package management for hotels
- Multi-tenant buildingsResidents, office tenants and building staff on one people list, each told by email and each pickup signed for.Parcel management for buildings
- Outgoing parcelsLog what your team sends out and get the courier's signature, so nothing leaves without a record.
Three steps from arrival to collection.
Scan labels without closing the camera.
The barcode fills the tracking number and recognises major carrier formats. vFound AI reads the recipient and room from the label.
One private page keeps the recipient in control.
Their email opens every waiting parcel behind one QR, with desk arrival, snooze, hold and delegated pickup.
The desk sees who is here and where to look.
Open the live queue, take parcels from the named shelves, add an optional pickup photo and record any required signature.
What to check before choosing software
Log an arrival, find its shelf, notify the recipient, and record collection by a delegate. Check the history without exposing private parcel photos publicly.
A good fit: For staffed mailrooms, residences and reception desks that receive parcels, notify recipients and record collection.
Check your requirements: Notifications use email. vFound Parcels does not send SMS or operate parcel locker doors. Confirm that a staffed collection process fits your building.
An unclear label
Try a partly covered label and two recipients with the same surname. Check and correct the recipient and shelf before sending the notice.
Several parcels, one pickup
Log parcels on different shelves for one person. Open the private pickup page and check that the desk can find the full collection.
Someone collecting for a neighbour
Use a collection pass for a delegate. Try an incorrect code and check the handover record after staff confirm the right collector.
A complete parcel desk in one browser.
- Rapid label loggingKeep the camera open and scan UPS, FedEx, USPS, DHL, Amazon and international postal numbers.
- Handling that stands outMark perishables, fragile, oversized, signature-required and high-value deliveries. Perishables rise to the top.
- Shelves and labelsSee occupancy and print parcel or shelf labels on thermal sheets or A4.
- Pickup queue and kioskRecipients say they are at the desk from My vFound or the shared lobby kiosk.
- Outgoing and delivery roundsRecord courier handoffs and take signed deliveries around an office or campus on a phone.
- Mailroom analyticsSee volume by day and hour, carrier mix, collection time, uncollected rate and busiest shelves.
$75/month per venue
Billed yearly at $900, after a 14-day free trial.
Everything in vFound Parcels, for your whole team.
- Rapid camera and barcode logging with carrier detection
- One My vFound pickup page with desk arrival, snooze, hold and delegate codes
- Handling tags, live pickup queue and optional pickup photos
- Shelf occupancy plus thermal and A4 parcel labels
- Outgoing courier handoffs, signed delivery rounds and analytics
- Unlimited parcels, team members and storage
Same login, same team, same workspace. Select any products when you start your one 14-day trial, or add them to your subscription later.
- vFound Lost & FoundPhotograph found items, publish them on your own guest website and return them to their owners.$75/month, billed yearly · 14 days free
- vFound CheckroomRun coat check, bag check and luggage storage with private phone tickets, an exit queue and no per-ticket vFound fees.$42/month, billed yearly · 14 days free
- vFound EquipmentReserve equipment, hand out complete kits, track every asset and let borrowers self-check out, with reminders built in.$58/month, billed yearly · 14 days free
- vFound VisitorsVisitors register on their phone or your paired kiosk, their host hears at once, and a live roll call shows who is safe.$67/month, billed yearly · 14 days free
What is package management software?+
Package management software records each parcel a building or organisation receives for someone else, tells that person it has arrived, and records who collected it and when. It replaces the paper logbook and the phone calls with one searchable history.
Is vFound Parcels mailroom management software?+
Yes. It manages the physical mail and parcels a mailroom or front desk receives: logging, shelves, the pickup queue, delivery rounds and outgoing courier handoffs. It is not a package manager for software code, such as npm or apt.
How much does vFound Parcels cost?+
US$75/month per venue, billed yearly at US$900, after a 14-day free trial that requires a valid card; cancel before day 14 to avoid the yearly charge. Parcels, team members and storage are unlimited. It has its own price, so you pay only for Parcels unless you also use Lost & Found, Checkroom, Equipment or Visitors.
Do recipients need an app or an account?+
No. Their email opens a private My vFound page in the browser. One QR covers every parcel waiting for them, and they can say they are at the desk, snooze reminders, set a hold date or give a separate code to someone collecting for them.
What if vFound AI cannot read a label?+
Staff type the name instead. When it clearly matches one person on your list, that person is picked for you. Everything else works the same with or without AI.
Who can see parcel records?+
Your team and vFound’s platform administrators, who operate and support the service. Label photos and signatures are private files, and no parcel is ever shown on your public page.
How long are parcel records kept?+
While a parcel waits, and for 12 months after it is collected or returned. Then the record, label photo, pickup photo and signatures are deleted. Expired proxy codes and served queue entries are removed after 30 days.
Which carriers and barcodes does vFound Parcels read?+
The camera scanner reads QR Code, Code 128, Code 39, EAN-13, EAN-8, UPC-A, UPC-E, ITF, Data Matrix and PDF417, and a USB or Bluetooth barcode scanner works too. It validates a GS1 SSCC as shipment tracking and identifies GS1 product codes without treating them as a parcel number. Tracking is recognised for UPS, FedEx, USPS, DHL, Amazon, Canada Post, Royal Mail and other international post; any other carrier can be typed in.
Put it to work at your venue
Run your mailroom on vFound.
Start a 14-day free trial of vFound Parcels. A valid card is required; cancel before day 14 to avoid the yearly charge.
Start your 14-day free trial