Apartment package room software: every delivery logged, every resident told.
vFound Parcels is package management software for apartment and condo buildings: it logs each delivery from a photo of its label and emails the resident a pickup code with the unit on record. It records who collected each parcel and when.
An apartment front desk signs for parcels all day for residents who are at work, away for the weekend or waiting on groceries that will not keep.
Updated
See a parcel go from the door to its owner in one short film.
See everything in vFound ParcelsThe package room problem
Parcels pile up, residents ask whether something came, and a missing parcel becomes a question of who signed for what. The answer should take one search, not a walk through the shelves.
How a building runs its package room on vFound
The concierge scans each label and vFound finds the resident. Residents keep control of their own deliveries from one private page.
- vFound AI reads the name and unit from the label and matches the resident on your list; staff can always type the name instead.
- Residents get an email in their own language with a QR code that covers every parcel waiting for them.
- From that page they can set a hold date while they travel, snooze reminders or give a separate code to a neighbour collecting for them.
- Perishables are marked and rise to the top of the list, so groceries and flowers go out first.
- At handover, staff record a signature and can add a pickup photo.
Residents in, residents out
Import the resident list from a spreadsheet saved as CSV, or connect a CSV link that vFound refreshes every hour. When someone moves out, remove them and their name is taken off parcels already collected, while parcels still waiting keep it until they are handed over.
Accountable across shifts
Every concierge has their own login, and every log, reminder and handover carries a name and a time. Shelves show occupancy, labels print on thermal or A4 sheets, and parcels past the collection period appear on a due-back-to-sender list.
How vFound Parcels works
Three steps from arrival to collection.
Scan labels without closing the camera.
The barcode fills the tracking number and recognises major carrier formats. vFound AI reads the recipient and room from the label.
One private page keeps the recipient in control.
Their email opens every waiting parcel behind one QR, with desk arrival, snooze, hold and delegated pickup.
The desk sees who is here and where to look.
Open the live queue, take parcels from the named shelves, add an optional pickup photo and record any required signature.
A complete parcel desk in one browser.
- Rapid label loggingKeep the camera open and scan UPS, FedEx, USPS, DHL, Amazon and international postal numbers.
- Handling that stands outMark perishables, fragile, oversized, signature-required and high-value deliveries. Perishables rise to the top.
- Shelves and labelsSee occupancy and print parcel or shelf labels on thermal sheets or A4.
- Pickup queue and kioskRecipients say they are at the desk from My vFound or the shared lobby kiosk.
- Outgoing and delivery roundsRecord courier handoffs and take signed deliveries around an office or campus on a phone.
- Mailroom analyticsSee volume by day and hour, carrier mix, collection time, uncollected rate and busiest shelves.
$75/month per venue
Billed yearly at $900, after a 14-day free trial.
Everything in vFound Parcels, for your whole team.
- Rapid camera and barcode logging with carrier detection
- One My vFound pickup page with desk arrival, snooze, hold and delegate codes
- Handling tags, live pickup queue and optional pickup photos
- Shelf occupancy plus thermal and A4 parcel labels
- Outgoing courier handoffs, signed delivery rounds and analytics
- Unlimited parcels, team members and storage
See everything in vFound Parcels
Scan labels rapidly, give every recipient one private pickup page, and run the queue, shelves, handovers and delivery rounds.
Its own page has the film, the use cases, each screen and the answers to common questions.
See everything in vFound ParcelsOne workspace for everything your desk looks after.
- vFound VisitorsGuests and contractors signed in, with the resident or manager told by email.$67/month, billed yearly · 14 days free
- vFound Lost & FoundKeys and phones left in the lobby, listed from a photo.$75/month, billed yearly · 14 days free
- vFound CheckroomBags and luggage held at the desk with a QR ticket.$42/month, billed yearly · 14 days free
Frequently asked questions
How much does vFound Parcels cost for a building?+
US$75/month per venue, billed yearly at US$900, with unlimited parcels, residents and team members, after a 14-day free trial that requires a valid card.
Do residents need an app or an account?+
No. Their email opens a private page in the browser.
Can a resident send someone else to collect?+
Yes. They can give a separate code to the person collecting, from their own page.
Does vFound connect to our property management system?+
Not directly. vFound can refresh the resident list from a CSV link every hour, or through its API.
Can residents track their packages?+
Yes, from the moment your desk logs a parcel. The resident is emailed as each one is logged, and their private My vFound page shows every parcel waiting for them behind one pickup code, with its tracking number (one tap copies it), a link to the carrier’s own tracking page when vFound knows the carrier, the venue’s collection note and pickup hours when it has set them, and any handling that matters, such as a signature or a perishable parcel. Collected parcels stay on the page as a receipt. vFound does not track parcels with the carrier before they reach your building.
Every parcel, on the record.
Start your 14-day free trial. A valid card is required; cancel before day 14 to avoid the yearly charge.
Start your 14-day free trial