vFound vs Received Digital
Received Digital describes itself as mail and package management for organizations that need every item accounted for and every recipient confident it is on the way.
vFound Parcels reads each label from a photo, emails the person a pickup code and records a signature at handover, for one yearly price per venue.
Received Digital facts checked against its public website on 27 September 2026.
Side by side
| Feature | vFound | Received Digital |
|---|---|---|
| Price | US$399 per venue a year, billed yearly; 14-day free trial, valid card required | Not publicly stated; the site offers a demo and contactSource |
| Reading the label | Photo of the label; vFound AI reads the name, room, carrier and tracking number and finds the person on your list | An image of the item is processed to assign it to a recipient, without relying on a barcodeSource |
| Telling the recipient | Email with a pickup code and a QR pass, in the person’s language (twelve languages) | Email and SMS with images, several items in one message, and a virtual mailbox to preview and track itemsSource |
| Proof of handover | Signature on screen; each parcel is handed over once, with its full history | Signatures, QR code or ID card scans, and image confirmationSource |
| Reminders | Email reminders while a parcel waits (at most three); a due-back-to-sender list | A reminder after a set time when an item is not picked upSource |
| Export | CSV export of every parcel | Not publicly stated; the site describes a dashboard, historical reporting and a chain of custody record for each itemSource |
| App to install | None: vFound runs in the browser on any phone, tablet or computer, and recipients get email | Not publicly stated; staff use a tablet or phone with a camera, or a document camera on a computerSource |
Choose Received Digital if
- You receive a lot of mail without barcodes and want items assigned from a photo.
- You want recipients to request actions such as scan, forward, shred or return to sender from a virtual mailbox.
- You use smart lockers that Received Digital supports.
Choose vFound if
- You want vFound AI to read the label and find the person from one photo.
- You want nothing to install: staff and recipients use the browser.
- You also run lost and found, coat check, equipment or visitors at the same desk.
Frequently asked questions
How does vFound Parcels compare with Received Digital on price?+
Received Digital does not publish prices; its site offers a demo. vFound Parcels costs US$399 per venue a year, with a 14-day free trial that requires a valid card.
Does either tool read the label from a photo?+
Received Digital assigns items from an image of the item. vFound Parcels reads the name, room, carrier and tracking number from a photo of the label with vFound AI and finds the person on your list.
Try vFound Parcels with your own desk.
Start a 14-day free trial of vFound Parcels. A valid card is required; cancel before day 14 to avoid the yearly charge.
Start your 14-day free trial