Police lost and found software for found property at the front counter.
Police lost and found software records the found property the public hands in and who it is released to. vFound Lost & Found gives each item a photo, a storage place and a keep-until date, with private claims and an optional second approval. It is not an evidence system. It costs US$75/month per site, billed yearly at US$900.
vFound Lost & Found is police lost and found software for the found property a police or campus security front counter receives: each item gets a photo, a storage place, the date it was handed in and a date to keep it until, with every claim and release recorded by a named officer.
It is for found property, not evidence. It is not an evidence management or records management system, it holds no law enforcement certification, and evidence stays in your own systems and procedures.
Reviewed
Picture your guest website.
Try your name and colours. Watch it become yours.
Illustrative preview. Your web address is confirmed during setup.
Fit and limits
- Who it is for
- Police and campus security front counters that hold found property handed in by the public.
- Price
- US$75/month per site, billed yearly at US$900. 14-day free trial we set up with you, then yearly by invoice.
- What it replaces
- A paper logbook, a spreadsheet or a drawer of found items, with a photographed, searchable record.
- What it does not do
- It is for found property, not evidence: it is not an evidence or records management system.
- It holds no law enforcement certification.
- Only with vFound Enterprise
- More than one site, single sign-on, two-step sign-in, deployment in your own country and guest SMS and WhatsApp alerts are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes
Key facts
| Price for one site | US$75/month per site, billed yearly at US$900. Prices in EUR, GBP, CAD and AUD |
|---|---|
| What is included |
|
| Limits | No limit on records, team members or storage. Other limits: up to 6 photos per found item, 500 storage bins, 2,000 rows per found-item CSV import, 100 emailed-in photos a day, 10 API keys and 25 webhook addresses. |
| Languages | Guests see pages and emails in 13 languages: English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese, Simplified Chinese and Arabic. The staff workspace is in English, Spanish, French, German, Dutch, Italian and Arabic. |
| Where data is held | Hosted by OVHcloud in Singapore, with an encrypted copy of backups in Canada. When AI assistance is on, vFound AI reads the photo or text in Australia. Deployment in your own country comes with vFound Enterprise. |
| How to start | 14-day free trial we set up with you, then yearly by invoice. Request a trial |
Facts from the field
Figures and rules published by operators, regulators and industry bodies, each linked to its source.
- The Fargo Police Department holds found property for 60 days while it tries to identify the legal owner, and releases property only by appointment. City of Fargo
- The Madison Police Department posts a list of found items its officers log, holds items with no known owner for 45 days, and asks a claimant to reasonably demonstrate a right to the property. City of Madison
- Binghamton University Police keep a record of each found property transaction for three years. Binghamton University
See the whole lost and found journey in one short film.
See everything in vFound Lost & FoundA wallet handed in at the counter
Found at Main Street
A member of the public hands in a wallet found in the street. The counter needs a record the next shift can act on, and the owner needs a way to ask for it.
Read more
- 1Record
Photo, place and date
The officer adds the item in the browser with a photo, where it was found and where it is stored. Tags hold your own references, such as an internal report number.
- 2Publish
Generic listing, private photo
List it as a wallet found on a street, with the photo kept private to staff. Or keep found items private altogether, so the public reports what they lost and staff reply.
- 3Release
Checked by a person
The owner claims with details only they would know, and staff accept or decline. A second manager can be required to approve a high value release, and the owner can sign at pickup.
What the counter keeps on the record
“Perdí mi mochila azul junto a la piscina.”
I lost my blue backpack by the pool.- Brand matches your private record
- Laptop inside, as your team noted
A suggestion only. You decide.
Every officer has their own login, and each item carries a field by field history, from logging to the claim decision to the release. Printable QR labels for items and storage bins open the record when scanned with a phone.
Read more
When the keep-until date passes, items go out in numbered donation or disposal batches, each with a certificate, and the site can require a different team member to confirm each batch. Your laws and policies decide how long to hold an item and what happens to it.
Campus security offices
“I think that’s mine.”
Brown leather wallet · front counter
“There’s a small star stitched inside, next to the card pocket.”
- Guest submits a claim
- Your team verifies ownership
- Return arranged and recorded
A university or college security office can run the same register for the phones, cards and bags found across campus, with students searching the campus page or reporting a loss. Several campuses, each with its own counter, are part of vFound Enterprise.
Check the fit for your counter
Read more
| Your requirement | Fit | What to check |
|---|---|---|
| Found property with a photo and storage place | Yes | Each record holds the place found, the storage place, the found date and a keep-until date. |
| A second approval for valuable items | Yes | Second approval for high value returns needs at least two people with manager access. |
| Evidence, seized property or case files | No | vFound is not an evidence or records management system. |
| Law enforcement certification | No | vFound holds no law enforcement certification. Check your own requirements before using it. |
| Auctions or sales of unclaimed property | No | vFound records a donation or disposal. It does not run an auction or take payments. |
| Data held in your own country | Enterprise | Deployment in your own country is part of vFound Enterprise. Where data is held today is listed near the top of this page. |
Try a shift at the counter in the trial
In the 14-day trial, record a fictional wallet with its photo kept private and a tag for an internal reference. Claim it as the owner, require a second approval for its release and record the pickup with a signature. Use no real case information.
How vFound Lost & Found works
From the shelf to its owner in three steps.
- 1
Photograph it. vFound AI writes it up.
AI drafts the details for your team to check. Its privacy guard checks that photo; staff review every photo before publishing.
- 2
Guests find it themselves.
Your branded website lets guests browse photos in thirteen languages. AI adds search keywords in seven languages to photo-filled listings and suggests likely matches.
- 3
Verify privately. Return on the record.
Claimants answer details only the owner would know. Your team checks, books the pickup or ships it, and every return is logged.
Everything a lost and found desk needs.
- QR signs and labelsA sign for the desk, a label for every bin and item.
- Lost reports that keep watchingGuests describe a loss once and hear when a match comes in.
- Pickups and shippingGuests book a pickup time or add a delivery address.
- Custody on the recordBins, approvals, signatures and disposal certificates.
- Thirteen languagesGuest pages, emails and claim messages translated.
- Reports and insightsReturns, busy spots and a weekly summary by email.
See everything in vFound Lost & Found
Photograph found items, publish them on your own guest website and return them to their owners.
Its own page has the film, the use cases, each screen and the answers to common questions.
See everything in vFound Lost & FoundFrequently asked questions
Is vFound an evidence management system for police?+
No. vFound Lost & Found records found property handed in by the public. Evidence, seized property and case files stay in your own evidence and records systems.
How much does vFound Lost & Found cost for a police front counter?+
US$75/month per site, billed yearly at US$900, after a 14-day free trial we set up with you. Several stations or counters, single sign-on and deployment in your own country are part of vFound Enterprise.
Does vFound hold law enforcement certifications?+
No. vFound holds no law enforcement certification. Check the requirements that apply to your service with the people responsible for them before you use it.
Can found property stay off the public page?+
Yes. Switch on Keep found items private: the public reports what they lost but never sees found items or matches, and your team replies to each report. Or list an item generically with its photo kept private.
Can two officers be required to release a valuable item?+
Yes. With Second approval for high value returns on, an item marked with a high estimated value needs a second owner or manager to approve its release, so the counter needs at least two people with manager access.
Does vFound auction unclaimed found property?+
No. It records a donation or disposal in a numbered batch with a certificate. Any sale or auction your rules allow stays outside vFound, and vFound takes no payments.
Found property on the record, from counter to release.
Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.
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