Student housing lost and found software for the hall desk.
Student housing lost and found software records what residents lose or leave in a hall and helps return it. With vFound Lost & Found desk workers photograph each find, student cards stay private, residents search the hall's page and move-out leftovers are donated or disposed of on the record. It costs US$75/month per site, billed yearly at US$900.
vFound Lost & Found is student housing lost and found software for residence hall and student apartment desks: desk workers photograph what turns up in lounges, laundry rooms and study rooms, and each item gets a record, a storage place and a date to keep it until.
Residents search the hall's own page from their phone or report what they lost. Move-out leftovers go on the same record, so the end of semester clear-out is reviewed and recorded rather than a skip in the car park.
Reviewed
Picture your guest website.
Try your name and colours. Watch it become yours.
Illustrative preview. Your web address is confirmed during setup.
Fit and limits
- Who it is for
- Residence hall and student apartment desks that hold what residents lose or leave behind.
- Price
- US$75/month per site, billed yearly at US$900. 14-day free trial we set up with you, then yearly by invoice.
- What it replaces
- A paper logbook, a spreadsheet or a drawer of found items, with a photographed, searchable record.
- What it does not do
- It does not use a resident list or your housing system: claims are checked against the item record.
- It records found property only; room entry and inspections stay with your housing staff.
- Only with vFound Enterprise
- More than one site, single sign-on, two-step sign-in, deployment in your own country and guest SMS and WhatsApp alerts are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes
Key facts
| Price for one site | US$75/month per site, billed yearly at US$900. Prices in EUR, GBP, CAD and AUD |
|---|---|
| What is included |
|
| Limits | No limit on records, team members or storage. Other limits: up to 6 photos per found item, 500 storage bins, 2,000 rows per found-item CSV import, 100 emailed-in photos a day, 10 API keys and 25 webhook addresses. |
| Languages | Guests see pages and emails in 13 languages: English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese, Simplified Chinese and Arabic. The staff workspace is in English, Spanish, French, German, Dutch, Italian and Arabic. |
| Where data is held | Hosted by OVHcloud in Singapore, with an encrypted copy of backups in Canada. When AI assistance is on, vFound AI reads the photo or text in Australia. Deployment in your own country comes with vFound Enterprise. |
| How to start | 14-day free trial we set up with you, then yearly by invoice. Request a trial |
Facts from the field
Figures and rules published by operators, regulators and industry bodies, each linked to its source.
- Texas A&M keeps items of value found in its residence halls at the nearest area office for 30 days and emails the resident if known, then moves labelled items to the university Lost and Found Office for the rest of a 90-day period. Texas A&M University
- The University of Arkansas logs each item found in a residence hall with a description, where it was found, who found it and the date, and disposes of items on the last day of each semester or no earlier than 30 days after they were found. University of Arkansas
- Michigan Tech treats personal property left in a residence hall room after a resident vacates as abandoned, and staff may remove it and hold it for thirty days before donating or disposing of it. Michigan Technological University
See the whole lost and found journey in one short film.
See everything in vFound Lost & FoundA key fob in the laundry room
Found at the laundry room
Items reach the hall desk all day, often from residents passing by. The desk worker on the next shift should be able to answer a resident without opening a drawer.
Read more
- 1Log
Photo, place found and storage place
The desk worker adds the item in the browser with a photo and where it was found. vFound AI can draft the title, category and colour for staff to check.
- 2Protect
Cards stay private
When photo auto-fill reads a photo that shows a student ID card, a bank card or a lit screen, vFound AI's privacy guard switches that photo to staff-only.
- 3Return
Checked, then handed back
The resident claims with details only the owner would know. Staff compare them with the private record, accept or decline, and record the return.
Move-out week
“Perdí mi mochila azul junto a la piscina.”
I lost my blue backpack by the pool.- Brand matches your private record
- Laptop inside, as your team noted
A suggestion only. You decide.
When residents leave, the desk takes in what was left in rooms and common areas. Log each item with the keep-until date your housing policy sets, use storage bins with printable QR labels, and the Expiring soon tab shows what is about to lapse.
Read more
When the date passes, items go out in numbered donation or disposal batches, each with a certificate, and a disposal can need a witness. Your housing policy decides how long to hold an item and what happens to it.
Hall lost and found and the campus office
“I think that’s mine.”
Brown leather wallet · hall desk
“There’s a small star stitched inside, next to the card pocket.”
- Guest submits a claim
- Your team verifies ownership
- Return arranged and recorded
If your rules send items to a campus lost property office after a set time, set each item's keep-until date to match, so the Expiring soon tab shows what is due to go. A campus office that wants its own catalogue can run its own site, and running several sites together is part of vFound Enterprise.
Check the fit for your hall desk
Read more
| Your requirement | Fit | What to check |
|---|---|---|
| Desk workers with their own logins | Yes | Each team member has a role, and access is paused when a placement ends. |
| Residents search without an account | Yes | On the hall's own page in thirteen languages, or by reporting a loss and getting an email for each likely match over the next 90 days. |
| Valuables kept apart | Yes | Use a separate storage bin, and a high value return can need a second manager's approval. |
| Several hall desks on one record | Yes | Every desk can log into the same site, and each item records which desk holds it. |
| A resident list or room records | No | Lost & Found does not use your housing system or a resident list. Claims are checked against the item record. |
| Room entry or room inspections | No | vFound records found property only. Room entry stays with your housing staff and policy. |
Rehearse a move-out in the trial
In the 14-day trial, log a fictional key fob, a student card and a desk lamp, keep the card's photo private, claim the fob as a resident and record its return. Then mark the lamp for donation and print the batch certificate.
How vFound Lost & Found works
From the shelf to its owner in three steps.
- 1
Photograph it. vFound AI writes it up.
AI drafts the details for your team to check. Its privacy guard checks that photo; staff review every photo before publishing.
- 2
Guests find it themselves.
Your branded website lets guests browse photos in thirteen languages. AI adds search keywords in seven languages to photo-filled listings and suggests likely matches.
- 3
Verify privately. Return on the record.
Claimants answer details only the owner would know. Your team checks, books the pickup or ships it, and every return is logged.
Everything a lost and found desk needs.
- QR signs and labelsA sign for the desk, a label for every bin and item.
- Lost reports that keep watchingGuests describe a loss once and hear when a match comes in.
- Pickups and shippingGuests book a pickup time or add a delivery address.
- Custody on the recordBins, approvals, signatures and disposal certificates.
- Thirteen languagesGuest pages, emails and claim messages translated.
- Reports and insightsReturns, busy spots and a weekly summary by email.
See everything in vFound Lost & Found
Photograph found items, publish them on your own guest website and return them to their owners.
Its own page has the film, the use cases, each screen and the answers to common questions.
See everything in vFound Lost & FoundOne workspace for everything your desk looks after.
Frequently asked questions
How much does vFound Lost & Found cost for a residence hall?+
US$75/month per site, billed yearly at US$900, after a 14-day free trial we set up with you. Items, desk workers and storage are unlimited.
Can residence hall desks share one lost and found?+
Yes. Every hall desk can log into the same site, each item records where it was found and which desk holds it, and residents search one page.
How do we handle student ID cards found in a hall?+
Keep the photo private and let the description do the work. vFound AI's privacy guard switches a photo that shows an ID or bank card to staff-only, and the name on it becomes the question for the claim check.
Can vFound record what residents leave behind at move-out?+
Yes. Log each item with the keep-until date your housing policy sets. When it passes, record a donation or disposal in a numbered batch with a certificate.
Does vFound connect to our housing system?+
No. Lost & Found does not read a resident list or room assignments. Residents claim with details only the owner would know, and staff decide each return.
Every find on the record, from move-in to move-out.
Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.
Request your free trial