Office lost and found software for reception and the security desk.
Office lost and found software records what staff, tenants and visitors leave in a building and helps return it. With vFound Lost & Found reception photographs each find, keeps badges and IDs private, lets people search or report a loss and records every return. It costs US$75/month per site, billed yearly at US$900.
vFound Lost & Found is office lost and found software for the reception or security desk of an office, a multi-tenant office building or a coworking space: each item found in a meeting room, lobby or kitchen gets a photo, a storage place and a date to keep it until.
Staff, tenants' employees, members and visitors search the building's own page or report what they lost. For office building lost and found the record answers the question the next shift is asked: was it handed in, where is it, and who took it back.
Reviewed
Picture your guest website.
Try your name and colours. Watch it become yours.
Illustrative preview. Your web address is confirmed during setup.
Fit and limits
- Who it is for
- Reception and security desks in offices, multi-tenant office buildings and coworking spaces.
- Price
- US$75/month per site, billed yearly at US$900. 14-day free trial we set up with you, then yearly by invoice.
- What it replaces
- A paper logbook, a spreadsheet or a drawer of found items, with a photographed, searchable record.
- What it does not do
- It does not read a tenant directory or member list; claims are checked against the item record.
- It does not manage coworking memberships or desk bookings.
- Only with vFound Enterprise
- More than one site, single sign-on, two-step sign-in, deployment in your own country and guest SMS and WhatsApp alerts are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes
Key facts
| Price for one site | US$75/month per site, billed yearly at US$900. Prices in EUR, GBP, CAD and AUD |
|---|---|
| What is included |
|
| Limits | No limit on records, team members or storage. Other limits: up to 6 photos per found item, 500 storage bins, 2,000 rows per found-item CSV import, 100 emailed-in photos a day, 10 API keys and 25 webhook addresses. |
| Languages | Guests see pages and emails in 13 languages: English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese, Simplified Chinese and Arabic. The staff workspace is in English, Spanish, French, German, Dutch, Italian and Arabic. |
| Where data is held | Hosted by OVHcloud in Singapore, with an encrypted copy of backups in Canada. When AI assistance is on, vFound AI reads the photo or text in Australia. Deployment in your own country comes with vFound Enterprise. |
| How to start | 14-day free trial we set up with you, then yearly by invoice. Request a trial |
Facts from the field
Figures and rules published by operators, regulators and industry bodies, each linked to its source.
- At Boston's Prudential Center office buildings, found items go to the Security Office in the lower level of the Prudential Tower, and people who lost something contact that office to claim it. Prudential Center Office (BXP)
- At the US National Institutes of Health, a building, institute or center may keep found items locally for up to 30 days before they are turned over to the NIH Division of Police, and found money goes to the police at once. National Institutes of Health
- US federal property rules say an agency may keep unclaimed personal property for official use only after holding it for 30 calendar days without a claim, and must keep records for 3 years so a former owner can still claim it. Electronic Code of Federal Regulations
See the whole lost and found journey in one short film.
See everything in vFound Lost & FoundHeadphones left in a meeting room
Found at meeting room 4B
Cleaners, security officers and colleagues hand items to reception throughout the day. In a building with many tenants, the owner might work for any of them.
Read more
- 1Log
Photograph it at reception
Open vFound in the browser and add the item with a photo, the floor or room where it was found and where it is kept. Staff can also email photos to the site's private address.
- 2Find
Search or report
The owner searches the building's page from a phone, or reports the loss and gets an email each time a likely match is logged over the next 90 days.
- 3Return
Checked by a person
The owner claims with details only they would know. Reception compares them with the private record and records the return, and the owner can sign at pickup.
Badges, keys and laptops
“Perdí mi mochila azul junto a la piscina.”
I lost my blue backpack by the pool.- Brand matches your private record
- Laptop inside, as your team noted
A suggestion only. You decide.
Access badges, keys and work laptops need more care than a mug. When photo auto-fill reads a photo that shows an ID card, a bank card or a lit screen, vFound AI's privacy guard switches that photo to staff-only, and an item can be listed without its photo.
Read more
A building can also keep found items off its page altogether: with Keep found items private on, people report what they lost and never see the found items, and your team replies to each report. When a work laptop goes back to a tenant's IT team instead, record that on the item.
Coworking spaces
“I think that’s mine.”
Brown leather wallet · reception
“There’s a small star stitched inside, next to the card pocket.”
- Guest submits a claim
- Your team verifies ownership
- Return arranged and recorded
Coworking lost and found works the same way. Members and day guests leave chargers and bottles on hot desks every evening. The community team logs them in the morning, and members search the space's page or report a loss. vFound does not manage memberships or desk bookings; it keeps the record of what was found and returned.
Check the fit for your building
Read more
| Your requirement | Fit | What to check |
|---|---|---|
| One desk for several tenants or member companies | Yes | One building is one site. Everyone searches the same page, and claims are checked against the item record. |
| Keep found items off a public page | Yes | Switch on Keep found items private. People report losses and your team replies. |
| A different holding period for some items | Yes | The site holding period sets the default keep-until date, and staff can change it on an item. |
| Donate or dispose of what stays unclaimed | Yes | In numbered batches, each with a certificate. A disposal can need a witness. |
| A link to your tenant directory or member list | No | Lost & Found does not read a people list. vFound Parcels and Visitors use one. |
| Several buildings under one sign-in | Enterprise | A one-site account is one site; more than one is part of vFound Enterprise. |
Try a week at reception in the trial
In the 14-day trial, log fictional headphones, an access badge and a laptop, keep the badge's photo private, report the headphones as lost from a phone and record their return. Then put a mug in a donation batch and print the certificate.
How vFound Lost & Found works
From the shelf to its owner in three steps.
- 1
Photograph it. vFound AI writes it up.
AI drafts the details for your team to check. Its privacy guard checks that photo; staff review every photo before publishing.
- 2
Guests find it themselves.
Your branded website lets guests browse photos in thirteen languages. AI adds search keywords in seven languages to photo-filled listings and suggests likely matches.
- 3
Verify privately. Return on the record.
Claimants answer details only the owner would know. Your team checks, books the pickup or ships it, and every return is logged.
Everything a lost and found desk needs.
- QR signs and labelsA sign for the desk, a label for every bin and item.
- Lost reports that keep watchingGuests describe a loss once and hear when a match comes in.
- Pickups and shippingGuests book a pickup time or add a delivery address.
- Custody on the recordBins, approvals, signatures and disposal certificates.
- Thirteen languagesGuest pages, emails and claim messages translated.
- Reports and insightsReturns, busy spots and a weekly summary by email.
See everything in vFound Lost & Found
Photograph found items, publish them on your own guest website and return them to their owners.
Its own page has the film, the use cases, each screen and the answers to common questions.
See everything in vFound Lost & FoundOne workspace for everything your desk looks after.
Frequently asked questions
How much does vFound Lost & Found cost for an office building?+
US$75/month per site, billed yearly at US$900, after a 14-day free trial we set up with you. Items, reception staff and storage are unlimited. Several buildings under one sign-in are part of vFound Enterprise.
Can one lost and found serve every tenant in a building?+
Yes. One building is one site, and everyone who works there or visits searches the same page. Claims are checked against the private item record, not a tenant list.
Can a coworking space use vFound for lost and found?+
Yes. The community team logs what members and day guests leave behind, and members search the space's page or report a loss. vFound does not manage memberships or desk bookings.
How should reception handle a found access badge?+
Log it with its photo kept private and a generic title. vFound AI's privacy guard switches a photo that shows an ID card to staff-only. Your security procedure decides whether a badge goes back to its owner or is deactivated.
Does vFound link office lost and found to our employee directory?+
No. Lost & Found does not read a people list. People search or report, and staff decide each return. vFound Parcels and Visitors use a people list.
Every find at reception on the record.
Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.
Request your free trial