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FOR SKI CHECK AND BAG CHECK DESKS

Ski check software for the desk at the base lodge.

Ski check software records the skis, boards and bags guests leave at a resort desk and who takes them back. vFound Checkroom gives each piece a number, photo and rack, puts the ticket on the guest's phone and keeps overnight gear in storage until its collect-by time. It costs US$42/month per site, billed yearly at US$504.

vFound Checkroom is ski check software for a staffed ski and bag check at a resort: each pair of skis, board or bag gets a number, a photo and a rack position, and the guest gets a ticket on their phone.

Day bags go back at the end of the day. Skis kept overnight get a collect-by time and stay in storage when the desk closes. A ski resort bag check runs the same way, with a different number range.

Reviewed

Fit and limits

Who it is for
Staffed ski check and bag check desks at ski resorts and base lodges, including overnight gear.
Price
US$42/month per site, billed yearly at US$504. 14-day free trial we set up with you, then yearly by invoice.
What it replaces
Paper tickets and a handwritten list of what is where, with a phone ticket, a photo of each item and a recorded storage position.
What it does not do
  • It does not run lockers, rental fittings or lift tickets.
  • It records storage but does not sell storage plans or take guest payments.
Only with vFound Enterprise
More than one site, single sign-on, two-step sign-in and deployment in your own country are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes

Key facts

Price for one siteUS$42/month per site, billed yearly at US$504. Prices in EUR, GBP, CAD and AUD
What is included
  • Private QR tickets, no app required for guests
  • Guests ask for their things from the ticket and appear in the exit queue
  • Stations, number ranges, event forecasts and luggage locations
  • Paired hanger tags, thermal ticket stubs and bag tags
  • Cash or external POS/card fee recording, with no vFound per-ticket fee
  • Peak-hour, hand-back time, payment and staff reports with CSV export
  • Unlimited tickets and team members
LimitsNo limit on records, team members or storage. Other limits: 10 API keys and 25 webhook addresses.
LanguagesGuests see pages and emails in 13 languages: English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese, Simplified Chinese and Arabic. The staff workspace is in English, Spanish, French, German, Dutch, Italian and Arabic.
Where data is heldHosted by OVHcloud in Singapore, with an encrypted copy of backups in Canada. When AI assistance is on, vFound AI reads the photo or text in Australia. Deployment in your own country comes with vFound Enterprise.
How to start14-day free trial we set up with you, then yearly by invoice. Request a trial

Facts from the field

Figures and rules published by operators, regulators and industry bodies, each linked to its source.

  • Jackson Hole Mountain Resort's ski check charges $15 a night per pair of skis and poles for personal gear and $5 a night for rental gear. Jackson Hole Mountain Resort
  • Big Sky Resort's Ski Valet stores skis, boards and bags overnight, at no extra charge with its own rentals and some stays, and charges other guests $20 for an overnight ski or snowboard check and $10 for a daytime check. Big Sky Resort
  • Waterville Valley Resort asks guests to store bags, equipment and belongings in lockers, its bag check, a free outdoor bag drop or their vehicle, because unattended items in the base lodge are removed. Waterville Valley Resort
VFOUND CHECKROOM, EXPLAINED

See a coat go in and come back out in one short film.

See everything in vFound Checkroom
A night at the checkroom, in one short film.

Last lift to first chair

A guest drops a bag at lunch and skis checked for the night at four. The person on the desk next morning may never have met them, so the record has to say what was checked and where it is.

Read more
  1. 1Check in

    Number, photo and rack

    Staff photograph the gear, choose the station and record the rack or storage place. Several pieces on one ticket can each have their own storage place.

  2. 2Overnight

    A collect-by time

    Record overnight gear as luggage with a collect-by time. Ending the night leaves gear due later in storage, and lists anything past its time for staff to review.

  3. 3Morning

    Ready before the guest arrives

    The guest asks for the gear from the ticket on their phone and appears in the queue. Staff bring it out, check the ticket and record the hand-back.

Free for some guests, paid for others

Many resorts include ski check with a rental or a stay and charge everyone else. In vFound a ticket can carry no fee, a cash payment or a payment taken on your own card terminal, recorded against the ticket. vFound adds no per-ticket fee and does not take the guest's payment.

Read more

A guest can collect one bag and leave the skis: staff hand back the chosen pieces and the rest stay in storage with their own status and place.

Gear nobody comes back for

Ending the night lists bags and day items still here, plus any overnight gear past its collect-by time, and guests who gave an email address are told. With vFound Lost & Found, staff can move chosen items there with their photo. An overdue collect-by time is not permission to dispose of skis: follow your resort's own policy.

Check the fit for your ski check

Read more
Your requirementFitWhat to check
Overnight ski and board storageYesRecord overnight gear as luggage with a collect-by time, and it stays in storage when the night ends.
A separate bag check deskYesGive each desk its own station, number range and capacity.
Bag tags and ticket stubsYesPaired tags, thermal stubs and bag tags print from the browser on your own printer.
Season-long storage contracts or billingNovFound records what is stored and its collect-by time. It does not sell storage plans or bill guests.
Lockers, rental fitting or lift passesNovFound does not run lockers, rental shops or lift tickets.
Several lodgesPartlyEach desk can be its own station at one site. Separate sites, each with its own account, are part of vFound Enterprise.

Rehearse a busy weekend in the trial

In the 14-day trial, set up a ski check station and a bag check station, check in sample skis overnight with a collect-by time and a day bag, end the night and see which stay in storage. Then hand back the skis next morning from the ticket.

HOW IT WORKS

How vFound Checkroom works

One quick flow in, one quick flow out.

  1. 1

    Photograph it, choose the station.

    vFound assigns the next number in that station’s range and records the event, rack or luggage location.

  2. 2

    The ticket lives on their phone.

    The guest scans the QR code or gets it by email. The private page stays ready in their browser.

  3. 3

    They ask before they reach the desk.

    One tap puts the ticket in the live exit queue. Staff prepare it and the guest gets an email or optional browser alert.

ALSO INCLUDED

Built for a quiet desk and a busy event.

  • Guest-ready exit queueGuests ask from their ticket. Station screens refresh, and staff tell them when it is ready.
  • Stations and eventsGive each zone its own number range and capacity, then record expected volume for event nights.
  • Tags and ticket stubsPrint paired hanger tags, thermal guest stubs and luggage bag tags with storage locations.
  • Use your own POSRecord cash or your external POS/card payment. vFound adds no per-ticket fee.
  • Luggage storageSet collect-by times and record the exact rack, shelf or storage location.
  • Reports and CSVSee peak hours, average hand-back time, fees by method and staff, then download the records.
One site price

$42/month per site

Billed yearly at $504, after a 14-day free trial we set up with you.

Everything in vFound Checkroom, for your whole team.

  • Private QR tickets, no app required for guests
  • Guests ask for their things from the ticket and appear in the exit queue
  • Stations, number ranges, event forecasts and luggage locations
  • Paired hanger tags, thermal ticket stubs and bag tags
  • Cash or external POS/card fee recording, with no vFound per-ticket fee
  • Peak-hour, hand-back time, payment and staff reports with CSV export
  • Unlimited tickets and team members
Request your free trial

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise
  • More than one site, with network management across your sites
  • Single sign-on with your own identity provider
  • Two-step sign-in for your people, and required across your organisation if you choose
  • Deployment in your own country, when your rules require it
  • Priority onboarding
  • One-on-one onboarding, setup and support with our team
  • Contracts and invoicing, with a negotiated service level agreement
  • Custom attributes and workflow checklists on every product
  • Connectors to your directory and property systems, and integrations built to order
THE WHOLE PRODUCT

See everything in vFound Checkroom

Run coat check, bag check and luggage storage with private phone tickets, an exit queue and no per-ticket vFound fees.

Its own page has the film, the use cases, each screen and the answers to common questions.

See everything in vFound Checkroom
THE REST OF YOUR FRONT DESK

One workspace for everything your desk looks after.

Frequently asked questions

How much does vFound Checkroom cost for a ski check?+

US$42/month per site, billed yearly at US$504, after a 14-day free trial we set up with you. Tickets and team members are unlimited, so seasonal staff each get their own login.

Can a ski check keep skis overnight in vFound?+

Yes. Record the skis as luggage with a collect-by time. Ending the night leaves gear due later in storage and lists anything past its time for staff to review.

Can ski check be free for rental or lodging guests and paid for others?+

Yes. Each ticket can carry no fee, a cash payment or a payment taken on your own card terminal. vFound records it and adds no per-ticket fee.

Does vFound run ski lockers?+

No. vFound runs a staffed ski and bag check. It does not open, rent or monitor lockers, and it does not sell lift tickets or run rental fittings.

Can a guest collect a bag and leave their skis checked?+

Yes. Staff hand back the chosen pieces from the ticket, and the other pieces stay in storage with their own status and storage place.

What if a skier loses the ski check ticket?+

Staff search by the ticket number, code or the guest's details, check who the guest is and record the return with the collector's name and signature. A similar-looking pair of skis is not proof of ownership.

Every pair of skis on a rack the next shift can find.

Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.

Request your free trial