Hotel equipment checkout software for chargers, irons and radios at the front desk.
Hotel equipment checkout software records which guest or staff member has each charger, adapter, iron or radio. vFound Equipment checks items out by name and room, shows what is still out each morning and records condition on return. It does not connect to your PMS. It costs US$58/month per site, billed yearly at US$696.
vFound Equipment is hotel equipment checkout software for the front desk and back office: hand a guest a phone charger, adapter or iron against their room number, hand staff a radio or a key, and see what is still out before checkout time.
It records the item, the guest or staff member and the due time. It does not connect to your property management system and does not add a charge to a guest's folio.
Reviewed
Fit and limits
- Who it is for
- Hotel front desks and housekeeping teams that hand guests chargers, adapters and irons and staff radios and keys.
- Price
- US$58/month per site, billed yearly at US$696. 14-day free trial we set up with you, then yearly by invoice.
- What it replaces
- A sign-out sheet or a spreadsheet, with QR labels, due times, reminders and a recorded return.
- What it does not do
- It does not connect to a property management system or post charges to a guest's folio.
- It takes no payments, deposits or late fees.
- Only with vFound Enterprise
- More than one site, single sign-on, two-step sign-in and deployment in your own country are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes
Key facts
| Price for one site | US$58/month per site, billed yearly at US$696. Prices in EUR, GBP, CAD and AUD |
|---|---|
| What is included |
|
| Limits | No limit on records, team members or storage. Other limits: 50,000 people on the people list, shared by Parcels, Equipment and Visitors, 5,000 rows per equipment import, 10 API keys and 25 webhook addresses. |
| Languages | Borrowers see pages and emails in 13 languages: English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese, Simplified Chinese and Arabic. The staff workspace is in English, Spanish, French, German, Dutch, Italian and Arabic. |
| Where data is held | Hosted by OVHcloud in Singapore, with an encrypted copy of backups in Canada. When AI assistance is on, vFound AI reads the photo or text in Australia. Deployment in your own country comes with vFound Enterprise. |
| How to start | 14-day free trial we set up with you, then yearly by invoice. Request a trial |
Facts from the field
Figures and rules published by operators, regulators and industry bodies, each linked to its source.
- Park Inn by Radisson Budapest tells guests to contact reception for phone chargers and standard adapters, and rents umbrellas at reception on a rainy day. Park Inn by Radisson Budapest
- Zilwa Attitude in Mauritius provides irons and ironing boards to guests on request, and asks them to call reception for one. Attitude Hotels
See a checkout from label to return in one short film.
See everything in vFound EquipmentAn evening at the front desk
A guest forgot a charger, another needs an adapter, and housekeeping wants an iron sent to a room. By morning the desk should know which room still has each one.
Read more
- 1Out
Type the guest and the room
Staff can check an item out to anyone by typing their name, with an optional email for the receipt and reminders and an optional reference such as a room number. Without an email, nobody is reminded.
- 2Morning
See which rooms still have items
The Out list shows each item with who has it and when it is due, and anything overdue is marked Overdue.
- 3Back
Back on the shelf
Scan the item back and record its condition. A charger that no longer works can be set aside instead of going to the next guest.
Radios and keys for the team
Add your staff to the people list, and a housekeeping radio or a store room key can go out to a named person with a due time at the end of the shift. A borrower rule can stop new checkouts while something is overdue, and a site can require the borrower's signature at every checkout.
What stays with your front desk
vFound does not check that a guest is still staying, post a charge or hold a card. vFound has no deposit field and keeps no ID document. If your desk holds a card while something is out, that stays a desk procedure, so keep ID numbers out of the reference field. A checkout record is kept for 13 months after every item in it comes back or is marked lost, then deleted with its signature.
Check the fit for your hotel
Read more
| Your requirement | Fit | What to check |
|---|---|---|
| Guests take items without an account | Yes | Staff type the guest's name and room. An email is optional and sends the receipt and reminders. |
| Staff radios and keys by shift | Yes | Choose the staff member from your people list and set the due time. |
| A connection to the property management system | No | vFound does not read room lists from a PMS or check that a guest is in house. |
| Charge a missing item to the room | No | vFound takes no payments, deposits or late fees. Post any charge through your own front desk system. |
| Self-service for guests | Partly | The paired kiosk needs a person on your people list, so for walk-in guests the desk runs the checkout. |
Try an evening shift in the trial
In the 14-day trial, add three chargers, two adapters and an iron, check one out to a fictional guest with a room number, take one back as damaged and look at the Out list the next morning.
How vFound Equipment works
From reservation to return in three clear steps.
- 1
Build the equipment record.
Import a CSV or add photos, serial numbers, values, warranties and custom fields. Print a QR label for every item.
- 2
Reserve or hand out a whole kit.
Book a specific item or category. At pickup, scan one item or a complete kit and record the borrower and signature.
- 3
Keep returns, service and stock in sight.
Automatic reminders chase due items. Scan returns, log maintenance and run a stock-take to see what is missing.
A complete equipment desk, without per-user pricing.
- Reservations and approvalsBook an item or category, approve requests and pick up from the reservation.
- Kits and multi-item checkoutHand out a laptop, charger and bag together, with one checkout record.
- Borrower rulesSet item limits, stop new checkouts for overdue borrowers, and snap due times to opening hours.
- Self-checkout kioskBorrowers scan an exact email or ID, equipment labels and their signature.
- Assets and maintenanceTrack serials, values, warranties, custom fields and service reminders.
- Stock-takes and importsImport Snipe-IT, Sortly or Cheqroom files, then scan to find gaps.
See everything in vFound Equipment
Reserve equipment, hand out complete kits, track every asset and let borrowers self-check out, with reminders built in.
Its own page has the film, the use cases, each screen and the answers to common questions.
See everything in vFound EquipmentOne workspace for everything your desk looks after.
Frequently asked questions
How much does vFound Equipment cost for a hotel?+
US$58/month per site, billed yearly at US$696, after a 14-day free trial we set up with you. Items, guests and team members are unlimited. A group with several hotels under one sign-in uses vFound Enterprise.
Can the front desk check out a charger to a room number?+
Yes. Staff type the guest's name and put the room number in the reference field. An email is optional; without one, nobody is reminded.
Does vFound connect to our hotel property management system?+
No. vFound does not read room lists from a PMS, check whether a guest is in house or post charges to a folio.
Can vFound charge a guest for an adapter that is not returned?+
No. vFound takes no payments, deposits or late fees. Mark the item lost in vFound and charge it through your own front desk system if your policy allows.
Can housekeeping radios go out to staff for a shift?+
Yes. Choose the staff member from your people list, set the due time to the end of the shift and scan the radio back when they finish.
Can a hotel guest check out an item at a kiosk?+
Only a person on your people list can use the paired kiosk, with an exact email or ID. For walk-in guests, the front desk runs the checkout.
Know which room has the charger.
Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.
Request your free trial