Everyone out on time after the curtain falls.
A theatre cloakroom takes in coats and bags in the half hour before curtain up and hands them all back in the ten minutes after it comes down.
vFound Checkroom gives each item a number in its station’s range and each guest a QR ticket on their phone, and lets guests ask for their things from their seat before they reach the desk.
One workspace for everything your desk looks after.
The curtain-down problem
The whole audience arrives at the cloakroom at once, paper tickets are in coat pockets or lost, and staff on two levels cannot see each other’s racks.
How a theatre cloakroom runs on vFound
Give each level or zone its own station with a number range and capacity, and record the expected audience for each performance.
- Staff photograph each item and vFound assigns the next number in that station’s range.
- Guests scan a QR code or get the ticket by email, with no app.
- They can ask for their things from their ticket, and staff prepare the item before they arrive.
- Luggage and large bags can have a collect-by time and an exact storage location.
- Paired hanger tags, thermal stubs and bag tags print from the browser if you use a printer.
Fees and reports
Charge nothing, record cash, or take payment on your own POS or card terminal and record it. Reports show peak times, average hand-back time and fees by method and staff, with a CSV download.
Items left after the show
End the performance and vFound lists what is left. Items you choose move into vFound Lost & Found with their photo, and guests who left an email are told.
Frequently asked questions
How much does vFound Checkroom cost?+
US$199 per venue a year, billed yearly, with unlimited tickets and team members, after a 14-day free trial that requires a valid card.
Can we run a cloakroom on each level?+
Yes. Each station has its own number range and capacity.
Do guests need an app?+
No. The ticket is a private web page on their phone.
Does vFound take card payments from guests?+
No. You record cash or a payment taken on your own POS or card terminal.
Everyone out on time.
Start your 14-day free trial. A valid card is required; cancel before day 14 to avoid the yearly charge.
Start your 14-day free trial