Theatre coat check software: prepare coats before the exit queue.
vFound Checkroom is coat check software for theatres and concert halls: each item gets a number in its station’s range and each guest a QR ticket on their phone. Guests can ask for their things from their seat before they reach the desk.
A theatre cloakroom takes in coats and bags in the half hour before curtain up and hands them all back in the ten minutes after it comes down.
Updated
See a coat go in and come back out in one short film.
See everything in vFound CheckroomThe curtain-down problem
The whole audience arrives at the cloakroom at once, paper tickets are in coat pockets or lost, and staff on two levels cannot see each other’s racks.
How a theatre cloakroom runs on vFound
Give each level or zone its own station with a number range and capacity, and record the expected audience for each performance.
- Staff photograph each item and vFound assigns the next number in that station’s range.
- Guests scan a QR code or get the ticket by email, with no app.
- They can ask for their things from their ticket, and staff prepare the item before they arrive.
- Luggage and large bags can have a collect-by time and an exact storage location.
- Paired hanger tags, thermal stubs and bag tags print from the browser if you use a printer.
Fees and reports
Charge nothing, record cash, or take payment on your own POS or card terminal and record it. Reports show peak times, average hand-back time and fees by method and staff, with a CSV download.
Items left after the show
End the performance and vFound lists what is left. Items you choose move into vFound Lost & Found with their photo, and guests who left an email are told.
How vFound Checkroom works
One quick flow in, one quick flow out.
Photograph it, choose the station.
vFound assigns the next number in that station’s range and records the event, rack or luggage location.
The ticket lives on their phone.
The guest scans the QR code or gets it by email. The private page stays ready in their browser.
They ask before they reach the desk.
One tap puts the ticket in the live exit queue. Staff prepare it and the guest gets an email or optional browser alert.
Built for a quiet desk and a busy event.
- Guest-ready exit queueGuests ask from their ticket. Station screens refresh, and staff tell them when it is ready.
- Stations and eventsGive each zone its own number range and capacity, then record expected volume for event nights.
- Tags and ticket stubsPrint paired hanger tags, thermal guest stubs and luggage bag tags with storage locations.
- Use your own POSRecord cash or your external POS/card payment. vFound adds no per-ticket fee.
- Luggage storageSet collect-by times and record the exact rack, shelf or storage location.
- Reports and CSVSee peak hours, average hand-back time, fees by method and staff, then download the records.
$42/month per venue
Billed yearly at $504, after a 14-day free trial.
Everything in vFound Checkroom, for your whole team.
- Private QR tickets, no app required for guests
- Guests ask for their things from the ticket and appear in the exit queue
- Stations, number ranges, event forecasts and luggage locations
- Paired hanger tags, thermal ticket stubs and bag tags
- Cash or external POS/card fee recording, with no vFound per-ticket fee
- Peak-hour, hand-back time, payment and staff reports with CSV export
- Unlimited tickets and team members
See everything in vFound Checkroom
Run coat check, bag check and luggage storage with private phone tickets, an exit queue and no per-ticket vFound fees.
Its own page has the film, the use cases, each screen and the answers to common questions.
See everything in vFound CheckroomOne workspace for everything your desk looks after.
- vFound Lost & FoundGlasses, scarves and phones left in the auditorium, listed from a photo.$75/month, billed yearly · 14 days free
- vFound VisitorsCast guests, crews and contractors signed in at stage door.$67/month, billed yearly · 14 days free
- vFound ParcelsDeliveries for the building signed for.$75/month, billed yearly · 14 days free
Frequently asked questions
How much does vFound Checkroom cost for a theatre?+
US$42/month per venue, billed yearly at US$504, with unlimited tickets and team members for every performance, after a 14-day free trial that requires a valid card.
Can we run a cloakroom on each level?+
Yes. Give each level its own station, with its own number range and capacity, so ticket numbers never clash between floors.
Do guests need an app?+
No. The ticket opens in their phone’s browser from a QR code or an email, so nobody needs to download anything before the show.
Does vFound take card payments from guests?+
No. You record cash or a payment taken on your own POS or card terminal.
Get ready for the post-show pickup queue.
Start your 14-day free trial. A valid card is required; cancel before day 14 to avoid the yearly charge.
Start your 14-day free trial