Multi-tenant building visitor management software for the shared lobby desk.
Multi-tenant building visitor management software records who visits each tenant in a shared building. With vFound Visitors tenant staff pre-register visitors from their own page, the lobby desk signs them in and prints a badge, and the right host is emailed. It costs US$67/month per site, billed yearly at US$804.
vFound Visitors is multi-tenant building visitor management software for the lobby desk of a building with many tenants: tenant staff pre-register their own visitors, visitors sign in on their phone or a lobby tablet, and the right person upstairs is emailed.
One desk keeps one list for the whole building. It does not give each tenant its own admin account, and it does not control turnstiles or lifts.
Reviewed
Fit and limits
- Who it is for
- Multi-tenant office building lobby desks that sign in visitors for many tenants.
- Price
- US$67/month per site, billed yearly at US$804. 14-day free trial we set up with you, then yearly by invoice.
- What it replaces
- A paper visitor book at the front desk, with sign-in from a phone, an email to the host and a printed badge.
- What it does not do
- It does not give each tenant its own admin account; one desk keeps one list.
- It does not control turnstiles or lifts.
- Only with vFound Enterprise
- More than one site, single sign-on, two-step sign-in and deployment in your own country are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes
Key facts
| Price for one site | US$67/month per site, billed yearly at US$804. Prices in EUR, GBP, CAD and AUD |
|---|---|
| What is included |
|
| Limits | No limit on records, team members or storage. Other limits: 50,000 people on the people list, shared by Parcels, Equipment and Visitors, 10,000 self-service kiosk actions per site a day, 10 API keys and 25 webhook addresses. |
| Languages | Visitors see pages and emails in 13 languages: English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese, Simplified Chinese and Arabic. The staff workspace is in English, Spanish, French, German, Dutch, Italian and Arabic. |
| Where data is held | Hosted by OVHcloud in Singapore, with an encrypted copy of backups in Canada. When AI assistance is on, vFound AI reads the photo or text in Australia. Deployment in your own country comes with vFound Enterprise. |
| How to start | 14-day free trial we set up with you, then yearly by invoice. Request a trial |
Facts from the field
Figures and rules published by operators, regulators and industry bodies, each linked to its source.
- A New York office building's tenant handbook asks tenants to pre-register every visitor, and once a visitor shows photo ID at the lobby desk, security asks the tenant's main contact whether to send them up. 229 West 43rd Street
- A New York office building gives each visitor a temporary day pass for its turnstiles and elevators that expires at the end of each business day, so a visitor needs a new pass every day. 229 West 43rd Street
See a visit from sign-in to roll call in one short film.
See everything in vFound VisitorsNine o'clock in a shared lobby
Visitors for a law firm, a start-up and a clinic office arrive together. The lobby desk should know each visitor's host without phoning every floor.
Read more
- 1Before
Tenants invite their visitors
Tenant staff on your people list invite a visitor from their own private My vFound page, with no staff account. The visitor gets a QR pass by email.
- 2Arrive
Sign in at the lobby
The visitor shows the pass at the desk or scans the QR sign. A lobby tablet can be paired as a kiosk with a ten-minute code.
- 3Host
The tenant contact is told
The host is emailed and can reply that they are on the way or ask the visitor to wait five minutes. The reply shows at the desk.
A walk-in for a tenant
The host is emailed when the full name typed matches one person on your people list. Otherwise the desk confirms the host first, and the visitor waits at the top of the list. The building can have everyone who signs in without an invitation wait for approval.
The fire alarm in a shared building
The live roll call lists the visitors signed in to vFound, and several team members can mark them safe from their own phones. It is not a staff register. Keep tenants' staff lists for evacuations. Anyone still signed in after the day ends is signed out automatically once they have been in for 12 hours, and the record shows it was automatic.
Check the fit for your building
Read more
| Your requirement | Fit | What to check |
|---|---|---|
| Tenant staff invite their own visitors | Yes | From their private My vFound page, with no staff account. Each must be on your people list. |
| A badge for every visitor | Yes | Badges print in three sizes: 4 by 3 inch labels, Brother QL 62 mm and DYMO 54 by 101 mm. |
| Tenant staff lists kept current | Partly | Import a CSV, refresh from a CSV link every hour, or use SCIM or the API. Directory connectors are part of vFound Enterprise. |
| A separate admin account for each tenant | No | One site keeps one list. Tenant staff see only their own visitors on their My vFound page. |
| Turnstile or lift access | No | vFound does not control doors, lifts or turnstiles. Webhooks and the API can tell your own systems when a visitor signs in. |
Try a morning in the lobby in the trial
In the 14-day trial, add fictional staff for two tenants, invite a visitor from one tenant's page, sign in a walk-in for the other, print a badge and start a practice roll call.
How vFound Visitors works
From invitation to a safe departure.
- 1
Invite ahead, self-register, or use your kiosk.
Send a QR pass, share a registration link, or pair any lobby tablet with a ten-minute code. No visitor app or account.
- 2
Apply the right rules to every visit.
Set questions, terms, badge colour, approval and retention for each visitor type. Require a photo or a staff visual check of a physical photo ID when needed.
- 3
Know who is in, and who is safe.
See everyone on site, print the right badge, and run a live phone-friendly roll call with several marshals at once.
A complete visitor desk, without dedicated hardware.
- Self-registration and kioskPair any lobby tablet, or let visitors register from your QR link.
- Types and approvalsText, dropdown, checkbox and date questions, validated on the server.
- Multi-day passesOne QR pass works once on each valid daily or weekday visit.
- Host repliesHosts get email and answer from a private link without an account.
- Photo badges and visual ID checksOptional private visitor photos, photo badges and staff-recorded visual checks without storing ID documents.
- Couriers and analyticsDelivery visitors appear in Parcels, with visitor patterns in Analytics.
See everything in vFound Visitors
Visitors register on their phone or your paired kiosk, their host hears at once, and a live roll call shows who is safe.
Its own page has the film, the use cases, each screen and the answers to common questions.
See everything in vFound VisitorsOne workspace for everything your desk looks after.
Frequently asked questions
How much does vFound Visitors cost for a multi-tenant building?+
US$67/month per site, billed yearly at US$804, after a 14-day free trial we set up with you. Visitors, tenant staff and team members are unlimited. A portfolio of buildings, each with its own lobby list, is part of vFound Enterprise.
Can tenants pre-register visitors in a shared office building?+
Yes. Tenant staff on your people list invite a visitor from their own private My vFound page, with no staff account, and the visitor gets a QR pass by email.
Does each tenant get its own vFound admin account?+
No. One site keeps one list for the building, run by the lobby team. Tenant staff see only their own visitors on their My vFound page.
Does vFound connect to building turnstiles?+
No. vFound does not control doors, lifts or turnstiles. Webhooks and the API can tell your own systems when a visitor signs in.
What happens when a visitor names the wrong tenant contact?+
The host is emailed only when the full name typed matches one person on your people list. Otherwise the desk confirms the host first, and the visitor waits at the top of the list.
Who is on the roll call in a multi-tenant building fire alarm?+
The visitors signed in to vFound, and optionally those expected today. Tenants' staff are not on it, so keep their lists for evacuations.
Every visitor in the lobby matched to their tenant.
Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.
Request your free trial