Event cloakroom software: hundreds of coats in, hundreds of coats out, no paper tickets.
vFound Checkroom is cloakroom software for events, conferences and galas: each cloakroom station gets its own number range and capacity, and every guest a QR ticket on their phone. It lists what is left when the event closes.
An event cloakroom opens for one night or one conference, takes in far more than a normal day, and has to hand everything back in the same rush at the end.
An event records its expected volume and the stations serving it.
14-day free trial we set up with you, then yearly by invoice.
Updated
Fit and limits
- Who it is for
- Events, conferences and galas where each cloakroom station has its own number range and capacity.
- Price
- US$42/month per site, billed yearly at US$504. 14-day free trial we set up with you, then yearly by invoice.
- What it replaces
- Paper tickets and a handwritten list of what is where, with a phone ticket, a photo of each item and a recorded storage position.
- What it does not do
- It does not process or hold guest payments. Record cash or a card payment taken at your own desk or POS.
- When a guest has lost their ticket, vFound AI only compares their description with that night’s item photos, and staff still check who the guest is.
- Only with vFound Enterprise
- More than one site, single sign-on, two-step sign-in and deployment in your own country are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes
Counters, temporary staff and one record
An event cloakroom opens for one night or one conference, takes in far more than a normal day and hands everything back in the same rush at the end.
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- 1
A station for each counter
Set up a station for each counter or zone with its own number range and capacity. Record the expected volume for the event and the stations serving it.
- 2
A login for each helper
Temporary staff each get their own login, so every check-in and hand-back is on record against a name.
- 3
Three ways in for guests
Guests scan a QR code, use self check-in on their phone or a paired counter kiosk, or get the ticket by email. It opens in their browser.
What the organiser has afterwards
End the event and vFound lists what was left. Items you choose move into vFound Lost & Found with their photo, and guests who left an email address are told, so a forgotten coat has a way home.
The organiser sees peak hours, hand-back times and fees after the event.
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Reports show peak hours, average hand-back time and fees by method and staff, and the records download as CSV.
How an event cloakroom runs on vFound
Set up stations for each counter or zone, with a number range and capacity, and record the expected volume for the event.
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- Staff photograph each item and vFound assigns the next number in that station’s range.
- Guests scan a QR code, use self check-in on their phone or a paired counter kiosk, or get the ticket by email.
- They ask for their things from their ticket, and staff prepare them in the exit queue.
- Temporary staff each get their own login, so every check-in and hand-back is on record.
- Paired hanger tags and thermal stubs print from the browser if you use a printer.
When the event ends
End the event and vFound lists what was left. Items you choose move into vFound Lost & Found with their photo, and guests who left an email are told, so a forgotten coat has a way home.
Reports for the organiser
See peak hours, average hand-back time and fees by method and staff, and download the records as CSV.
Check the fit for your event
Read more
| Your requirement | Fit | What to check |
|---|---|---|
| Several counters or halls | Yes | Each is a station with its own number range and capacity. |
| Temporary staff on their own logins | Yes | Team members are unlimited, so adding helpers for one day costs nothing extra. |
| Guests check themselves in | Yes | On their own phone or a paired counter kiosk. A team member takes the self check-in in and gives it a number. |
| Charge for the cloakroom | Optional | Charge nothing, record cash, or record a payment taken on your own POS or card terminal. |
| Take card payments from guests online | No | vFound does not take guest payments. |
| Hand over to Lost & Found afterwards | Yes | Part of vFound Lost & Found. Without it, items stay listed as left. |
Rehearse an event in the trial
In the 14-day trial, add two stations and an event with an expected volume, check in a few coats on each station, then end the event and read the list of what is left.
One workspace for everything your desk looks after.
Questions from the organiser
How much does vFound Checkroom cost for events?+
US$42/month per site, billed yearly at US$504, after a 14-day free trial we set up with you. Tickets and team members are unlimited across every event you run at that site during the year.
Can we run several counters?+
Yes. Each counter or zone is a station with its own number range and capacity, and each temporary staff member gets their own login.
Do guests need an app?+
No. Guests scan a QR code, check in on their phone or a paired counter kiosk, or get the ticket by email, and it opens in their browser.
Can we charge for the cloakroom?+
Yes. Charge nothing, record cash, or take payment on your own POS or card terminal and record it. vFound adds no per-ticket fee.
Can temporary staff use it for one day?+
Yes. Team members are unlimited, so each helper gets their own login and every check-in and hand-back is recorded against them.
A cloakroom ready for the whole crowd.
Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.
Request your free trial