Stadium bag check software for the tent outside the gates.
Stadium bag check software records each bag fans leave outside the gates and who takes it back. vFound Checkroom gives every bag a number and a photo, puts the ticket on the fan's phone and lines up hand-backs after the event. It runs no lockers or screening and costs US$42/month per site, billed yearly at US$504.
vFound Checkroom is stadium bag check software for the staffed bag check fans use when a bag is over the clear bag policy: each bag gets a number and a photo, the fan gets a ticket on their phone, and the hand-back after the event is recorded.
It runs a staffed stadium bag check, not lockers. Security screening and the bag policy itself stay with your stadium; vFound keeps the record of every bag that was checked and who took it back.
Reviewed
Fit and limits
- Who it is for
- Staffed bag checks at stadiums and arenas, for fans whose bags are over the bag policy.
- Price
- US$42/month per site, billed yearly at US$504. 14-day free trial we set up with you, then yearly by invoice.
- What it replaces
- Paper tickets and a handwritten list of what is where, with a phone ticket, a photo of each item and a recorded storage position.
- What it does not do
- It runs a staffed bag check: it does not open or rent lockers, and it does not screen bags.
- It does not take fan payments. Record cash or a card payment taken on your own terminal.
- Only with vFound Enterprise
- More than one site, single sign-on, two-step sign-in and deployment in your own country are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes
Key facts
| Price for one site | US$42/month per site, billed yearly at US$504. Prices in EUR, GBP, CAD and AUD |
|---|---|
| What is included |
|
| Limits | No limit on records, team members or storage. Other limits: 10 API keys and 25 webhook addresses. |
| Languages | Guests see pages and emails in 13 languages: English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese, Simplified Chinese and Arabic. The staff workspace is in English, Spanish, French, German, Dutch, Italian and Arabic. |
| Where data is held | Hosted by OVHcloud in Singapore, with an encrypted copy of backups in Canada. When AI assistance is on, vFound AI reads the photo or text in Australia. Deployment in your own country comes with vFound Enterprise. |
| How to start | 14-day free trial we set up with you, then yearly by invoice. Request a trial |
Facts from the field
Figures and rules published by operators, regulators and industry bodies, each linked to its source.
- The NFL's stadium bag policy allows bags that are clear plastic, vinyl or PVC and no larger than 12 by 6 by 12 inches at stadium gates and entry queues. National Football League
- U.S. Bank Stadium offers a bag check during all events, outside the Legacy Gates and Ticketmaster Gate, at $15 per bag, and bags over its policy must go back to the car, be thrown away or be checked. Minnesota Vikings
- Q2 Stadium in Austin checks bags in lockers for $10 at two gates, opening 45 minutes before the gates and closing one hour after the event. Austin FC
See a coat go in and come back out in one short film.
See everything in vFound CheckroomThirty minutes before kickoff
The queue at the bag check grows as fans reach the gates with backpacks and totes they cannot take in. Every bag needs a number and a ticket fast, and the fan needs to find the same tent again after the match.
Read more
- 1Check in
Photograph it, give it a number
Staff photograph the bag and vFound assigns the next number in that station's range. A fan can also start a self check-in on their phone from the QR code while they wait, and staff take the bag in and give it a number.
- 2Ticket
On the fan's phone
The ticket opens in the browser from the QR code on your screen or by email. There is no app to install. Paired bag tags and thermal ticket stubs print from the browser if you also want paper.
- 3Hand back
Ask, then collect
Leaving the stadium, the fan asks for the bag from the ticket and appears in the exit queue. Staff have it ready, check the ticket and record the hand-back.
Two tents, one record
Give each bag check tent or gate its own station with its own number range and capacity, so tickets never clash and each team sees its own racks. A hospitality entrance that holds coats and bags during the match can be a station too. Seasonal staff each get their own login, and team members are unlimited.
Read more
When a fan has lost the ticket, staff can search by number, code or the fan's details, and record a return without the ticket with the collector's name and signature. A matching description is not proof of ownership, so staff still check who the fan is.
When the stadium empties
End the night and vFound lists every bag still on the racks. The bags are marked Left and fans who gave an email address are told. Marking a bag Left does not decide what happens to it: follow your stadium's own policy. Reports show peak hours, average hand-back time and fees by method and staff, and download as CSV.
Check the fit for your bag check
Read more
| Your requirement | Fit | What to check |
|---|---|---|
| Several tents or gates | Yes | Each is a station with its own number range and capacity. |
| A fee per bag | Recorded, not processed | Charge nothing, record cash, or record a payment taken on your own card terminal. vFound adds no per-ticket fee. |
| Cashless card payments inside vFound | No | vFound does not take or hold fan payments. |
| Lockers | No | vFound runs a staffed bag check. It does not open or rent lockers. |
| Screening bags for prohibited items | No | Screening and what may be checked stay with your security team. |
| Bags left after the event | Yes | Ending the night lists every bag still here. With Lost & Found, staff can move chosen bags there with their photo. |
Rehearse a match day in the trial
In the 14-day trial, set up two stations with their own number ranges, check in a few sample bags on each, request one back from its ticket, return another without its ticket and end the night to see the list of what was left.
How vFound Checkroom works
One quick flow in, one quick flow out.
- 1
Photograph it, choose the station.
vFound assigns the next number in that station’s range and records the event, rack or luggage location.
- 2
The ticket lives on their phone.
The guest scans the QR code or gets it by email. The private page stays ready in their browser.
- 3
They ask before they reach the desk.
One tap puts the ticket in the live exit queue. Staff prepare it and the guest gets an email or optional browser alert.
Built for a quiet desk and a busy event.
- Guest-ready exit queueGuests ask from their ticket. Station screens refresh, and staff tell them when it is ready.
- Stations and eventsGive each zone its own number range and capacity, then record expected volume for event nights.
- Tags and ticket stubsPrint paired hanger tags, thermal guest stubs and luggage bag tags with storage locations.
- Use your own POSRecord cash or your external POS/card payment. vFound adds no per-ticket fee.
- Luggage storageSet collect-by times and record the exact rack, shelf or storage location.
- Reports and CSVSee peak hours, average hand-back time, fees by method and staff, then download the records.
See everything in vFound Checkroom
Run coat check, bag check and luggage storage with private phone tickets, an exit queue and no per-ticket vFound fees.
Its own page has the film, the use cases, each screen and the answers to common questions.
See everything in vFound CheckroomOne workspace for everything your desk looks after.
Frequently asked questions
How much does vFound Checkroom cost for a stadium bag check?+
US$42/month per site, billed yearly at US$504, after a 14-day free trial we set up with you. Tickets and team members are unlimited, across every event at that site during the year.
Can a stadium bag check charge fans per bag with vFound?+
Yes, but vFound does not take the payment. Charge nothing, record cash, or take the payment on your own card terminal and record it against the ticket. vFound adds no per-ticket fee.
Does vFound control bag check lockers at a stadium?+
No. vFound runs a staffed bag check where a person takes the bag in and hands it back. It does not open, rent or monitor lockers.
Do fans need an app to get their bag check ticket?+
No. Fans scan the QR code on your screen, start a self check-in on their phone or get the ticket by email, and it opens in the browser.
What happens to bags nobody collects after the game?+
Ending the night lists every bag still here and marks them Left, and fans who gave an email address are told. With vFound Lost & Found, staff can move chosen bags there. Your stadium's policy decides what happens next.
Does vFound check bags for prohibited items?+
No. Your security team decides what may be checked and screens it. vFound records the bag, its number and ticket, and who took it back.
Every bag numbered before kickoff, every hand-back recorded.
Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.
Request your free trial