vFound vs PakLog
PakLog is Windows package logging software from Excercio, whose home page says it will stop supporting and maintaining PakLog; it prints no price. vFound Parcels runs in the browser, reads each label from a photo, emails the recipient a pickup code and records a signature at handover. It costs US$75/month per site, billed yearly at US$900.
PakLog is package and delivery logging software from Excercio, LLC for mail and parcel centers, mail rooms, residential concierge desks and university housing. Its home page says support and maintenance end on 1 January 2027.
vFound Parcels reads each label from a photo, emails the person a pickup code and records a signature at handover, for one yearly price per site. Here is how the two compare, fact by fact.
PakLog facts checked against its public website on 11 November 2026.
Reviewed
Side by side
| Feature | vFound | PakLog |
|---|---|---|
| Price | US$75/month per site, billed yearly (US$900 a year); 14-day free trial we set up with you | Not publicly stated: no price is printed on the pages we checked; the home page lists “No monthly fees”Source |
| Product status | Available now, with a 14-day free trial | The home page letter says Excercio is stopping support and maintenance of PakLog effective January 1, 2027; existing installs keep running on local systems if the same PC and operating system are kept, and backing up data before that date is recommendedSource |
| Reading the label | Photo of the label; vFound AI reads the name, room, carrier and tracking number and finds the person on your list | Packages are entered by scanning barcodes with a standard ANSI scanner or a phone or tablet camera; reading a name or room from a label photo is not publicly statedSource |
| Telling the recipient | Email with a pickup code and a QR pass, in the person’s language (thirteen languages); vFound Parcels sends email, not text messages | Email and SMS notifications; its Gmail help page tells customers to put a Gmail app password in PakLog’s SMTP setting, so email goes out through their own mailboxSource |
| Proof of handover | Signature on screen; each parcel is handed over once, with its full history | A digital signature, captured on a supported signature device, a tablet or a smartphoneSource |
| Reminders | Email reminders while a parcel waits (at most three); a due-back-to-sender list | Automated reminder emails are included, and email announcements can go to all recipientsSource |
| Export | CSV export of every parcel | Custom data fields for recipients and packages to help reporting; export formats are not publicly statedSource |
| Several buildings | More than one building is part of vFound Enterprise, priced per organisation: each building is its own site, with a cross-site overview in Reports | Not publicly stated on the pages we checkedSource |
| App to install | None: vFound runs in the browser on any phone, tablet or computer, and recipients get email | Windows software: the support page lists Windows 11 (64-bit) and a client install that connects to a PakLog server on the local network; its FAQ adds that it can be used on a tablet or phone as a progressive web applicationSource |
Key facts
| Price for one site | US$75/month per site, billed yearly at US$900. Prices in EUR, GBP, CAD and AUD |
|---|---|
| What is included |
|
| Limits | No limit on records, team members or storage. Other limits: 50,000 people on the people list, shared by Parcels, Equipment and Visitors, 5,000 rows per people import, 10 API keys and 25 webhook addresses. |
| Languages | Recipients see pages and emails in 13 languages: English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese, Simplified Chinese and Arabic. The staff workspace is in English, Spanish, French, German, Dutch, Italian and Arabic. |
| Where data is held | Hosted by OVHcloud in Singapore, with an encrypted copy of backups in Canada. When AI assistance is on, vFound AI reads the photo or text in Australia. Deployment in your own country comes with vFound Enterprise. |
| How to start | 14-day free trial we set up with you, then yearly by invoice. Request a trial |
Fit and limits
- Who it is for
- Staffed mailrooms, package rooms and reception desks that receive parcels for other people, such as university mailrooms, apartment buildings, offices and hotels.
- Price
- US$75/month per site, billed yearly at US$900. 14-day free trial we set up with you, then yearly by invoice.
- What it replaces
- A paper parcel log or a spreadsheet, with a photo of each label, an email to the recipient and a recorded handover.
- What it does not do
- It notifies recipients by email, not text message, and it does not operate parcel lockers or open doors.
- It does not book a courier, buy postage or print carrier labels, and it does not scan letters or open mail.
- Only with vFound Enterprise
- More than one site, single sign-on, two-step sign-in and deployment in your own country are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes
Facts from the field
Figures and rules published by operators, regulators and industry bodies, each linked to its source.
- Boston College reported delivering 304,000 packages to students in one academic year, and a 10% annual increase in package volume. Boston College
- Duke Campus Mail Services reported handling about 155,000 packages a year, and about 50,000 during one student move-in. Duke University
Choose PakLog if
- You already run PakLog and are content to keep it on your own Windows PC while its maker says it will keep running.
- You want software installed on your own Windows PC or server rather than a hosted service.
- You want Topaz or Scriptel signature pads, which its FAQ lists as supported.
Choose vFound if
- You want software that is still being maintained and sold, because PakLog’s maker says support ends on 1 January 2027.
- You want vFound AI to read the label from one photo and find the person.
- You want nothing to install: staff and recipients use the browser.
- You also run lost and found, coat check, equipment or visitors at the same desk.
Meet vFound Parcels
Scan labels rapidly, give every recipient one private pickup page, and run the queue, shelves, handovers and delivery rounds.
See everything in vFound ParcelsFrequently asked questions
Is PakLog being discontinued?+
Its maker says so. A letter on PakLog’s home page, read on 11 November 2026, says Excercio has decided to stop supporting and maintaining PakLog effective January 1, 2027. It says existing installs keep running on local systems as long as the same PC and operating system are kept, and recommends backing up your data before that date.
What should a PakLog user do before January 2027?+
The letter recommends backing up your PakLog data. If you are moving to another system, export what you need first and confirm with the new provider what it can import; vFound does not promise a one-click migration, and the original records should stay under your retention policy.
Try vFound Parcels with your own desk.
Request your free trial of vFound Parcels: a 14-day free trial we set up with you, then yearly by invoice.
Request your free trial