Convention centre coat check software for every show in the building.
Convention centre coat check software records the coats and luggage attendees leave for each show and who takes them back. vFound Checkroom sets up stations per event, puts each ticket on the attendee's phone and reports fees and hand-back times per event for billing. It costs US$42/month per site, billed yearly at US$504.
vFound Checkroom is convention centre coat check software for the centre's own coat and luggage check: each event gets its stations and expected volume, each coat or case a number and a photo, and each attendee a ticket on their phone.
One week it is a trade show billed to the organiser, the next a public show where attendees pay at the counter. The record and the reports are the same either way, for a convention center coat check of any size.
Reviewed
Fit and limits
- Who it is for
- Convention and exhibition centres that run coat and luggage check for the shows they host.
- Price
- US$42/month per site, billed yearly at US$504. 14-day free trial we set up with you, then yearly by invoice.
- What it replaces
- Paper tickets and a handwritten list of what is where, with a phone ticket, a photo of each item and a recorded storage position.
- What it does not do
- It does not take attendee payments or invoice organisers; it records fees and reports them.
- It is for attendees' belongings, not exhibitor freight or show logistics.
- Only with vFound Enterprise
- More than one site, single sign-on, two-step sign-in and deployment in your own country are only available with vFound Enterprise, which is scoped and priced for your organisation. What Enterprise includes
Key facts
| Price for one site | US$42/month per site, billed yearly at US$504. Prices in EUR, GBP, CAD and AUD |
|---|---|
| What is included |
|
| Limits | No limit on records, team members or storage. Other limits: 10 API keys and 25 webhook addresses. |
| Languages | Guests see pages and emails in 13 languages: English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese, Simplified Chinese and Arabic. The staff workspace is in English, Spanish, French, German, Dutch, Italian and Arabic. |
| Where data is held | Hosted by OVHcloud in Singapore, with an encrypted copy of backups in Canada. When AI assistance is on, vFound AI reads the photo or text in Australia. Deployment in your own country comes with vFound Enterprise. |
| How to start | 14-day free trial we set up with you, then yearly by invoice. Request a trial |
Facts from the field
Figures and rules published by operators, regulators and industry bodies, each linked to its source.
- Austin Convention Center offers events a hosted coat and luggage check billed at $26 per hour per attendant with a 4-hour minimum, or a cash option that charges attendees $2.00 per item. Austin Convention Center
- Austin Convention Center's coat check takes only coats and luggage, and items not picked up by the end of the coat check go to Security Control for logging and storage. Austin Convention Center
- At the Northwest Flower & Garden Festival in the Seattle Convention Center, the coat check the convention center runs charges $3 per coat and takes no other personal items. Northwest Flower & Garden Festival
See a coat go in and come back out in one short film.
See everything in vFound CheckroomA show opens at nine
Attendees arrive with coats and roll-aboard cases, and the coat check team are often temporary staff on their first day. Each item needs a number and a ticket before the keynote starts.
Read more
- 1Before
Set the event and its stations
Create the event with its expected volume and choose the stations serving it, each with its own number range and capacity, such as a hall entrance and the main lobby.
- 2Check in
Coats and luggage on one ticket
Staff photograph each item and vFound assigns the next number. Several pieces on one ticket can each have their own storage place, and attendees can start a self check-in on their phone or at a paired counter kiosk.
- 3Hand back
Ready before they reach the desk
Attendees ask for their things from the ticket, staff prepare them in the exit queue, check the ticket and record the hand-back.
Hosted or paid at the counter
When the organiser pays for a hosted coat check, record no fee on the tickets. When attendees pay, record cash or a payment taken on your own card terminal. vFound does not take attendees' payments or invoice the organiser; its reports show fees by method and staff, peak hours and average hand-back time, and download as CSV for your own billing.
Read more
Each team member has their own login and team members are unlimited, so temporary staff for one show cost nothing extra and every check-in and hand-back carries a name.
When the hall closes
End the event and vFound lists what is still at the counter. Items are marked Left, and attendees who gave an email address are told. With vFound Lost & Found, staff can move chosen items there with their photo, so the centre's security or lost property team works from the same record. Your centre's policy decides what happens next.
Check the fit for your centre
Read more
| Your requirement | Fit | What to check |
|---|---|---|
| A different set-up for each show | Yes | Each event has its own expected volume and stations. |
| Coats and luggage at the same counter | Yes | Tickets hold coats, bags, luggage and other items, with storage places for each piece. |
| Reports per event for billing | Yes | Fees by method and staff, peak hours and hand-back times, with CSV export. Invoicing stays in your own system. |
| Take attendee card payments in vFound | No | Record a payment taken on your own terminal. |
| Exhibitor freight or show logistics | No | vFound Checkroom is for attendees' belongings, not exhibit freight. |
| Several halls under one record | Yes | Each hall or lobby can be its own station at one site. |
Rehearse a show day in the trial
In the 14-day trial, create a sample event with two stations, check in a coat and a two-piece luggage ticket, record one ticket with no fee and one with cash, then end the event and download the report.
How vFound Checkroom works
One quick flow in, one quick flow out.
- 1
Photograph it, choose the station.
vFound assigns the next number in that station’s range and records the event, rack or luggage location.
- 2
The ticket lives on their phone.
The guest scans the QR code or gets it by email. The private page stays ready in their browser.
- 3
They ask before they reach the desk.
One tap puts the ticket in the live exit queue. Staff prepare it and the guest gets an email or optional browser alert.
Built for a quiet desk and a busy event.
- Guest-ready exit queueGuests ask from their ticket. Station screens refresh, and staff tell them when it is ready.
- Stations and eventsGive each zone its own number range and capacity, then record expected volume for event nights.
- Tags and ticket stubsPrint paired hanger tags, thermal guest stubs and luggage bag tags with storage locations.
- Use your own POSRecord cash or your external POS/card payment. vFound adds no per-ticket fee.
- Luggage storageSet collect-by times and record the exact rack, shelf or storage location.
- Reports and CSVSee peak hours, average hand-back time, fees by method and staff, then download the records.
See everything in vFound Checkroom
Run coat check, bag check and luggage storage with private phone tickets, an exit queue and no per-ticket vFound fees.
Its own page has the film, the use cases, each screen and the answers to common questions.
See everything in vFound CheckroomOne workspace for everything your desk looks after.
Frequently asked questions
How much does vFound Checkroom cost for a convention centre?+
US$42/month per site, billed yearly at US$504, after a 14-day free trial we set up with you. Tickets and team members are unlimited across every show at that site during the year.
Can a convention centre bill a hosted coat check to the organiser?+
Yes, outside vFound. Record no fee on the tickets, then use the event's report and CSV export for your own invoice. vFound does not invoice organisers.
Can attendees check luggage as well as coats?+
Yes. A ticket holds coats, bags, luggage and other items, and each piece can have its own storage place. Staff can hand back some pieces and keep the rest.
Can each show at a convention centre have its own coat check set-up?+
Yes. Each event records its expected volume and the stations serving it, each station with its own number range and capacity.
What happens to coats left when a show closes?+
Ending the event lists what is still at the counter and marks it Left, and attendees who gave an email address are told. With vFound Lost & Found, chosen items move there with their photo.
One coat check record for every show in the building.
Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.
Request your free trial