The lost and found your guests can actually search.
vFound Lost & Found replaces the drawer and the spreadsheet with a photographed catalogue on your venue’s own website. Staff snap what they find, vFound AI writes the listing, and guests recognise their belongings by photo, in their own language.
Claimants give details only the owner would know, your team checks them privately with help from vFound AI, and every return is recorded: who, when and how it went home. It costs US$599 a venue a year, with unlimited items, team members and storage.
From the shelf to the guest’s hands
Every step of lost property lives in one workspace, on any phone or computer.
One photo, one listing
Photograph a found item and vFound AI fills in the title, category, colour and a brand it can read. Staff check and save.
Your own guest website
yourvenue.vfound.io, in your name and colours, in six languages. Guests browse, search by word or photo, report a loss or claim an item.
Claims you can trust
Private questions only the owner can answer, an AI claim check against your private record, and a person on your team who decides.
Pickups and shipping
Guests book a pickup time or add a delivery address; you record the signature or the tracking number.
Custody your auditors will like
Found property is somebody’s. vFound keeps the record straight from the moment it is logged.
- QR labels for items and storage bins that open the record on a phone.
- A field level history of every change, and who made it.
- An optional second approval before a high value item is released.
- Numbered donation and disposal batches with a certificate.
- Holding periods that run on real dates, with items expiring this week shown on Home.
Guests find things themselves
Most calls to a lost property desk are the same question. vFound answers it on your website, day and night.
- A standing watch: a guest who reports a loss is emailed each time a likely match is logged, for 90 days.
- Search by photo, and a short chat that turns a guest’s words into a lost report.
- Alerts that email the guest once if a matching item is published within 60 days.
- A website widget, a QR sign for your desk and a subdomain of your own website.
Part of the vFound suite
Lost & Found works on its own, and alongside vFound Parcels for your mailroom and vFound Checkroom for coats and luggage: one login, one team, one workspace. Things left in the checkroom at closing move straight into Lost & Found.
Frequently asked questions
What is lost and found software?+
Lost and found software records the items a venue finds, helps owners find and claim them, and records how each one was returned, donated or disposed of. vFound adds a photo website for guests, AI that writes listings and checks claims, and a full custody record.
How much does vFound Lost & Found cost?+
US$599 per venue a year, billed yearly, plus applicable taxes, after a 14-day free trial with no card required. Items, team members and storage are unlimited, and vFound AI is included within a fair-use allowance.
Does the AI decide who gets an item back?+
No. vFound AI compares a claim with your private record and flags anything that does not add up, but a person on your team decides every return. It never identifies people from images.
Can guests use it in their own language?+
Yes. Guest pages, claim pages and guest emails work in English, Spanish, French, German, Dutch and Italian, and vFound AI translates guest messages for your team.
Do guests need an account?+
No. Guests browse your website in a browser and get a private link by email for their claim, its messages and its pickup.
Put your lost and found on the web today.
Start a 14-day free trial of vFound Lost & Found, on your own venue website. No card required.
Start your 14-day free trial