vFound vs iLost
iLost describes itself as the search engine for lost and found items, and offers iLost for Business as lost and found software for organisations.
vFound is AI-powered, photo-first lost and found software. Every venue gets its own lost and found website, and vFound AI writes listings from photos, suggests matches and checks claims while your team makes every decision. Here is how the two compare, fact by fact.
iLost facts checked against its public website on 23 September 2026.
Side by side
| Feature | vFound | iLost |
|---|---|---|
| AI features | vFound AI: photo auto-fill, a privacy guard, matching with reasons, photo search, a lost report chat, claim checks, translation and reply drafts | Not publicly stated |
| Matching reports to items | vFound AI ranks likely matches with a reason for each. Staff decide | Staff compare the owner's claim description with the item's characteristics, then match the owner.Source |
| Public found items page | Yes: every venue has its own photo-led public website | Organisations' found items are searchable by the public on ilost.co, 24 hours a day.Source |
| Online lost reports | Yes, with possible matches shown straight away and an email each time a likely match is logged, for 90 days | Its help centre says only found items are displayed and lost item reports cannot be submitted.Source |
| Guest languages | English, Spanish, French, German, Dutch, Italian, Portuguese, Polish, Swedish, Turkish, Japanese and Simplified Chinese | Public found-item overview available in 19 languages.Source |
| Ownership claims | Private identifying details and staff-only photos; an AI claim check for staff. Staff decide each claim | Owners submit a claim with control features; the organisation that registered the item reviews and handles it.Source |
| Returns | Pickup booking and manual shipping. Optional paid shipping on enabled, reviewed routes | Owner collects by appointment or pays for courier shipping booked by iLost, which charges a handling fee.Source |
| Item labels and storage | QR labels for items and storage bins | Not publicly stated |
| Reporting | Analytics and weekly AI insights | Not publicly stated |
| Branding | Venue name, colors and cover photo, a website widget, and a subdomain of your own website | Organisation page on ilost.co; where agreed, scripts add a search bar, button and found-item overview to customer websites.Source |
| API and webhooks | REST API with scoped keys and signed webhooks | Publishes iLost for Business API documentation with API-key authorisation; webhooks not publicly stated.Source |
| Integrations | Slack, Microsoft Teams and Google Chat alerts | Hotel page cites many custom integration settings; named third-party integrations not publicly stated.Source |
| Security and roles | Owner, manager, staff and viewer roles, each with their own login | ISO 27001 certified; business site shows ISO 9001, GDPR, PCI DSS and WCAG 2.1 badges; SSO and two-factor not stated.Source |
| Apps | Browser based on any phone, tablet or computer; nothing to install | Completely web-based system with no installation required; native apps not publicly stated.Source |
| Pricing | US$75/month per venue, billed yearly (US$900 a year) | Not publicly stated; business terms say fees follow the offer, customer contract or iLost price list.Source |
| Free trial | 14 days, self-serve, valid card required | Not publicly stated |
Meet vFound Lost & Found
Photograph found items, publish them on your own guest website and return them to their owners.
See everything in vFound Lost & FoundPicture your venue’s website.
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Choose iLost if
- You want found items listed on a public search engine in 19 languages.
- You want owners to book and pay for courier shipping through the platform.
- You need an ISO 27001 certified provider.
- You want published API documentation for your developers.
Choose vFound if
- You want guests to be able to report a loss and see possible matches straight away. iLost’s help centre says lost item reports cannot be submitted on its platform.
- You want AI to write listings, rank likely matches and check claims, with your team deciding.
- You want prices published on the website and a 14-day free trial, with a valid card and automatic billing after day 14 unless canceled.
- You want each venue to have its own branded website, a website widget and a subdomain of your own website.
Frequently asked questions
What is the difference between vFound and iLost?+
iLost describes itself as the search engine for lost and found items: organisations register found items and owners search a public overview in 19 languages. vFound gives every venue its own lost and found website, lets guests report losses and see matches, and adds vFound AI. Each iLost fact on this page links to its source.
Can guests report a lost item on iLost?+
iLost’s help centre says only found items are displayed and it is not possible to submit a lost item report on the platform. On vFound, guests can report a loss, see possible matches straight away and get an email each time a likely match is logged over the next 90 days.
How much does iLost cost?+
iLost does not publish business prices on the pages we checked; its business terms refer to the initial offer, the customer contract or its price list. vFound Lost & Found is US$75/month per venue, billed yearly at US$900, with a 14-day free trial.
Can I bring my records across to vFound?+
Yes. vFound imports found items from a CSV file, up to 2,000 rows at a time, with a dry run that shows exactly what will be created before anything is saved. Most lost and found tools can export records as a spreadsheet, so moving usually starts with an export from your current system and a trial import into vFound.
Try vFound Lost & Found with your own desk.
Start a 14-day free trial of vFound Lost & Found. A valid card is required; cancel before day 14 to avoid the yearly charge.
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