Lost and found claim form
This lost and found claim form records everything a desk needs before it hands an item back: who is claiming, what they lost, how staff checked ownership and who released it.
Print it or download the text to use in your own document. Nothing you type leaves your browser, and there is no sign-up.
Lost and found claim form
Complete one form for each claim. Keep it with the item’s record, out of public view.
About you
- Full name
- Phone
- Postal address, if the item is to be posted
About the item
- What the item is
- Colour, make or model
- Details only the owner would know, such as marks, contents or the lock screen
- Where you last had it
- Date and time you last had it
Ownership check (staff)
- Item reference
- Details checked against the private record
- Proof seen, such as a receipt, photo or serial number
- Type of identification seen, with no number written down
- Decision: release, do not release or ask for more information
- Staff member
- Date and time
Release
- Collected in person by
- Or posted by, with carrier and tracking number
- Signature of the person collecting
- Signature of the staff member releasing
Do not write bank card numbers, passwords or identity document numbers on this form.
Why a claim needs a form
Handing an item to the wrong person is worse than keeping it too long, so a claim should rest on details the public listing does not show and on a record of who decided. A form keeps the owner’s answers, the staff check and the release together.
Read more
Ask for details only the owner would know, and compare them with what is recorded privately about the item, not with its public description.
Keep personal data to a minimum
Write down the type of identification you saw, not its number, and never record a full bank card number or a password. Keep completed forms with the item’s record for as long as your policy says, then destroy them.
Frequently asked questions
What should a lost and found claim form ask?+
Who is claiming and how to reach them, what the item is, details only the owner would know, where and when they last had it, how staff checked ownership, and who released it to whom.
Should a claim form record identity document numbers?+
No. Record the type of identification you saw and the name on it, not its number, and never write down bank card numbers or passwords.
Can I put this claim form on my website?+
You can copy the questions into your own form. vFound Lost & Found also gives each site an online claim form whose answers staff compare with the item’s private record before deciding.
Take claims online and decide in one place
vFound Lost & Found takes each claim on your site’s page, keeps the owner’s answers in a private record for staff to compare and records the signature at release. Request your free trial: a 14-day free trial we set up with you, then yearly by invoice.