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VFOUND + MICROSOFT TEAMS

Bring vFound alerts into Microsoft Teams

Connect a Teams workflow link, choose the vFound events that matter and test the channel from Settings. Guest personal details are not included in channel alerts.

WHAT IT DOES

Microsoft Teams and vFound, working together

  • Posts claims, messages, lost reports, pickups and daily desk counts into a Teams channel.
  • Lets owners and managers change the event list or remove the connection at any time.
  • Uses the link from a Teams workflow; no vFound app needs to be installed in Teams.
SETUP

Connect it in three clear steps

  1. 1

    Create the Teams workflow

    In the destination Teams channel, open Workflows and choose the template that posts to a channel when a webhook request is received. Finish the workflow and copy its webhook link.

  2. 2

    Connect the channel

    Open Settings, Connections, Microsoft Teams in vFound. Paste the workflow link and choose the events to post.

  3. 3

    Add continuity and test

    Microsoft ties workflows to their owners. Add a co-owner in Teams if your organisation needs continuity, then send a test from vFound.

GOOD TO KNOW

Details before you connect

  • Microsoft is retiring its older Microsoft 365 connector method. vFound uses the newer Teams workflow webhook link.
  • A Teams workflow can become orphaned if its only owner leaves. Microsoft recommends adding co-owners for continuity.

Frequently asked questions

Do I install a vFound Teams app?+

No. Create a webhook workflow in Teams and paste its link into vFound.

What appears in Teams?+

The channel sees the event, venue and relevant item or host name. Guest personal details are omitted.

What happens if the workflow owner leaves?+

Microsoft says workflows belong to their owners and can become orphaned. Add a co-owner in Teams when continuity matters.

Connect your front desk today.

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