vFound vs Faundit
Faundit is a lost and found and return shipping service for hotels and venues, priced on a custom quote, with property system integrations and courier collection.
vFound Lost & Found gives every venue its own lost and found website, where guests search published photos and claim privately, for one published yearly price per venue. Here is how the two compare, fact by fact.
Faundit facts checked against its public website on 6 October 2026.
Side by side
| Feature | vFound | Faundit |
|---|---|---|
| Price | US$75/month per venue, billed yearly (US$900 a year); 14-day free trial, valid card required | Not publicly stated as figures: custom pricing based on property size, seasonal volume and integrations, with unlimited found items, guest inquiries and shipments and no setup feeSource |
| Public found items page | Yes: every venue has its own photo-led public website, where guests search by text or photo and claim privately | Not stated; guests send an inquiry through a hosted webpage or an embeddable widgetSource |
| Telling the guest | Email, including an alert each time a likely match is logged, for 90 days after a lost report | An automated branded email or SMS about getting the item backSource |
| Returns | Pickup booking and manual shipping. Optional paid shipping on enabled, reviewed routes | Faundit handles payment, creates the shipping label and sends a courier to collect the itemSource |
| Hotel systems | Cloudbeds stay context with your own read-only key; other systems through the REST API and signed webhooks | Active integrations listed include Mews, Opera Cloud (OHIP), Apaleo, Stayntouch, Hotelkit and SIXT, plus an open APISource |
| AI features | vFound AI: photo auto-fill, matching with reasons, photo search, claim checks, translation and reply drafts; staff decide | Not publicly stated |
| Users and security | Unlimited team members with owner, manager, staff and viewer roles, each with their own login | Unlimited users, role-based access and SSO; ISO 27001 certifiedSource |
| Apps | Browser based on any phone, tablet or computer; nothing to install | A phone app is includedSource |
Choose Faundit if
- You want courier collection and worldwide return shipping handled for you.
- You want a ready integration with Mews, Opera Cloud, Apaleo or Stayntouch.
- You need SSO or an ISO 27001 certified supplier.
- You want guests told by SMS as well as email.
Choose vFound if
- You want a published price you can check before speaking to sales, with a 14-day free trial.
- You want guests to browse your found items by photo on your own branded website, in twelve languages.
- You want vFound AI to write listings and suggest matches with reasons, while staff decide.
- You also run parcels, coat check, equipment or visitors at the same desk.
Frequently asked questions
How much does Faundit cost?+
Faundit does not publish figures. It says pricing depends on property size, seasonal volume and integrations, and includes unlimited found items, guest inquiries and shipments with no setup fee. vFound Lost & Found costs US$75/month per venue, billed yearly at US$900, with a 14-day free trial that requires a valid card.
Does Faundit or vFound connect to a hotel PMS?+
Faundit lists active integrations with Mews, Opera Cloud, Apaleo and Stayntouch, among others. vFound reads minimal stay context from Cloudbeds with the hotel’s own read-only key; other property systems can send stays through the vFound API.
Try vFound Lost & Found with your own desk.
Start a 14-day free trial of vFound Lost & Found. A valid card is required; cancel before day 14 to avoid the yearly charge.
Start your 14-day free trial