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vFound vs coatr

coatr is a digital cloakroom system for clubs and venues from Hamburg that charges no licence fee and takes a share of cloakroom turnover instead.

vFound Checkroom gives each guest a numbered QR ticket on their phone, photographs each item and, with vFound Lost & Found (sold separately), closes the night into it. Checkroom is one yearly price per venue.

coatr facts checked against its public website on 6 October 2026.

Side by side

FeaturevFoundcoatr
PriceUS$42/month per venue, billed yearly (US$504 a year), unlimited tickets; 14-day free trial, valid card requiredNo licence fee, setup fee or monthly minimum; a share of gross cloakroom turnover, typically 15%, set per club in the contract; tips go to staffSource
Guest ticketNumbered QR ticket on the guest’s phone, emailed or printed; no appA pass that opens in any browser and can be added to Apple or Google Wallet, showing the hook number and a QR codeSource
FeesStaff record cash or a payment taken through the venue’s own external POS or card terminal; vFound adds no per-ticket feeGuests pay through coatr, with payments processed by Stripe; an optional paid express lineSource
Photo of the itemPhoto of each item at check-inOptional photo at check-in, set per clubSource
Finding the coatEach ticket carries the storage number staff give itOptional NFC hanger tags let staff find a coat by tapping the hangerSource
Things left at closingEnd the night: what is left is listed, and with vFound Lost & Found (sold separately), chosen items move there with their photo and guests who left an email are toldNot publicly stated
App to installNone: staff use vFound in the browser, and guests get a QR ticket on their phoneGuests need no app; the guest, staff and admin apps install to the phone’s home screenSource

Choose coatr if

  • You prefer to pay a share of cloakroom turnover rather than a yearly fee.
  • You want guests to pay online, including a paid express line.
  • You want NFC hanger tags or scanning that keeps working when the wifi drops.

Choose vFound if

  • You want one flat yearly price, with no share of your cloakroom turnover.
  • You take fees in cash or on your own card terminal.
  • You want items left at closing to move into vFound Lost & Found (sold separately) with their photo.
  • You also store luggage or run lost and found at the same desk.
THE PRODUCT

Meet vFound Checkroom

Run coat check, bag check and luggage storage with private phone tickets, an exit queue and no per-ticket vFound fees.

See everything in vFound Checkroom
Illustrative workflow using synthetic sample data.

Frequently asked questions

What does coatr charge a venue?+

coatr says it charges no licence fee, setup fee or monthly minimum and takes a share of gross cloakroom turnover, typically 15%, set per club in the contract; its own example is €180 on €1,200 of turnover. vFound Checkroom costs US$42/month per venue, billed yearly at US$504, with no per-ticket fee and no share of your turnover.

Do coatr guests or vFound Checkroom guests need an app?+

Neither needs an app from a store. coatr says its guest pass opens in any browser. vFound Checkroom gives each guest a numbered QR ticket on their phone, by email or printed, and staff work in the browser.

Self-serve
Self-serve pricing

$42/month per venue

Billed yearly at $504, after a 14-day free trial.

Everything in vFound Checkroom, for your whole team.

  • Private QR tickets, no app required for guests
  • Guests ask for their things from the ticket and appear in the exit queue
  • Stations, number ranges, event forecasts and luggage locations
  • Paired hanger tags, thermal ticket stubs and bag tags
  • Cash or external POS/card fee recording, with no vFound per-ticket fee
  • Peak-hour, hand-back time, payment and staff reports with CSV export
  • Unlimited tickets and team members
Try Checkroom free for 14 days

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise
  • The vFound products you choose, across all your sites
  • Multi-site management for more than three venues, with every product's work across sites
  • Single sign-on and organisation-wide two-step sign-in with your own identity provider
  • Custom attributes and workflow checklists on every product
  • Connectors to your directory and property systems, and integrations built to order
  • Lost & Found SMS and WhatsApp alerts through your own provider
  • Dedicated deployment in your own country, when your rules require it
  • A negotiated service level agreement, invoice billing and a signed agreement
  • A named contact, consultation, training and rollout with our team

Try vFound Checkroom with your own desk.

Start a 14-day free trial of vFound Checkroom. A valid card is required; cancel before day 14 to avoid the yearly charge.

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