vFound vs coatr
coatr is a digital cloakroom system for clubs and venues from Hamburg that charges no licence fee and takes a share of cloakroom turnover instead.
vFound Checkroom gives each guest a numbered QR ticket on their phone, photographs each item and closes the night into vFound Lost & Found, for one yearly price per venue.
coatr facts checked against its public website on 6 October 2026.
Side by side
| Feature | vFound | coatr |
|---|---|---|
| Price | US$42/month per venue, billed yearly (US$504 a year), unlimited tickets; 14-day free trial, valid card required | No licence fee, setup fee or monthly minimum; a share of gross cloakroom turnover, typically 15%, set per club in the contract; tips go to staffSource |
| Guest ticket | Numbered QR ticket on the guest’s phone, emailed or printed; no app | A pass that opens in any browser and can be added to Apple or Google Wallet, showing the hook number and a QR codeSource |
| Fees | Staff record cash or a payment taken through the venue’s own external POS or card terminal; vFound adds no per-ticket fee | Guests pay through coatr, with payments processed by Stripe; an optional paid express lineSource |
| Photo of the item | Photo of each item at check-in | Optional photo at check-in, set per clubSource |
| Finding the coat | Each ticket carries the storage number staff give it | Optional NFC hanger tags let staff find a coat by tapping the hangerSource |
| Things left at closing | End the night: what is left is listed, and chosen items move to vFound Lost & Found with their photo; guests who left an email are told | Not publicly stated |
| App to install | None: staff use vFound in the browser, and guests get a QR ticket on their phone | Guests need no app; the guest, staff and admin apps install to the phone’s home screenSource |
Choose coatr if
- You prefer to pay a share of cloakroom turnover rather than a yearly fee.
- You want guests to pay online, including a paid express line.
- You want NFC hanger tags or scanning that keeps working when the wifi drops.
Choose vFound if
- You want one flat yearly price, with no share of your cloakroom turnover.
- You take fees in cash or on your own card terminal.
- You want items left at closing to move into vFound Lost & Found with their photo.
- You also store luggage or run lost and found at the same desk.
Frequently asked questions
What does coatr charge a venue?+
coatr says it charges no licence fee, setup fee or monthly minimum and takes a share of gross cloakroom turnover, typically 15%, set per club in the contract; its own example is €180 on €1,200 of turnover. vFound Checkroom costs US$42/month per venue, billed yearly at US$504, with no per-ticket fee and no share of your turnover.
Do coatr guests or vFound Checkroom guests need an app?+
Neither needs an app from a store. coatr says its guest pass opens in any browser. vFound Checkroom gives each guest a numbered QR ticket on their phone, by email or printed, and staff work in the browser.
Try vFound Checkroom with your own desk.
Start a 14-day free trial of vFound Checkroom. A valid card is required; cancel before day 14 to avoid the yearly charge.
Start your 14-day free trial